Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Ball

Davis,WV

Summary

Dedicated and detail-oriented professional with extensive experience in housekeeping and customer service. Proven ability to enhance client satisfaction through exceptional cleaning techniques and teamwork. Skilled in maintaining high sanitation standards and managing cleaning supplies effectively, ensuring a welcoming environment for guests. Diligent with a strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.

Overview

22
22
years of professional experience

Work History

Housekeeper

Best Of Canaan
06.2025 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied trashcans and transported waste to collection areas.

Waitress/Kitchen Prep Cook

The Smokehouse at Blackwater
02.2024 - 04.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Waitress/Kitchen Prep Cook

Sirianni’s
11.2018 - 02.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.

Waitress/ Dining Room Supervisor

Blackwater Falls State Park
11.2010 - 04.2014
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

House Cleaner

Canaan Realty
04.2005 - 05.2006
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Adhered to professional house cleaning checklist.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Verified cleanliness and organization of storage areas and carts.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Polished fixtures to achieve professional shine and appearance.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

House Cleaner

Rachel’s Cleaning Service
02.2003 - 05.2005
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Polished fixtures to achieve professional shine and appearance.
  • Sorted, laundered and put away various laundry items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

Associate of Arts -

Potomac State College
Keyser, WV
05-2014

High School Diploma -

Tucker County High
Hambleton, WV
05-2004

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Kitchen cleaning
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Residential cleaning
  • Dusting furniture
  • Folding clean laundry
  • Deep cleaning expertise
  • Window cleaning
  • Physically strong
  • Sorting and washing laundry
  • Customer-oriented
  • Waste disposal
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Restroom detailing
  • Guest relations
  • Laundry management
  • Chemical handling
  • Exceptional communicator
  • Carpet cleaning
  • Ordering cleaning supplies
  • Quality assurance
  • Inventory control
  • Supply inventory management
  • Ceiling fan cleaning
  • Tile and grout care
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Safety protocols
  • Bloodborne pathogens
  • Linen replenishment
  • Hardworking
  • Kitchen sanitizing
  • Professional and courteous
  • Team support and collaboration

Timeline

Housekeeper

Best Of Canaan
06.2025 - Current

Waitress/Kitchen Prep Cook

The Smokehouse at Blackwater
02.2024 - 04.2025

Waitress/Kitchen Prep Cook

Sirianni’s
11.2018 - 02.2024

Waitress/ Dining Room Supervisor

Blackwater Falls State Park
11.2010 - 04.2014

House Cleaner

Canaan Realty
04.2005 - 05.2006

House Cleaner

Rachel’s Cleaning Service
02.2003 - 05.2005

Associate of Arts -

Potomac State College

High School Diploma -

Tucker County High