Stacy Banks
Pearl ,MS
Summary
Dedicated Freight Handler with expertise in heavy lifting, pallet jack operation, and warehouse safety. Committed to optimizing loading processes and adhering to safety protocols to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Freight Handler
Home Depot
Pearl, MS
02.2020 - Current
- Operated forklifts and pallet jacks for efficient material handling and transport.
- Loaded and unloaded freight trucks, ensuring accurate placement and organization of products.
- Collaborated with team members to maintain inventory accuracy through regular stock checks.
- Implemented safety protocols to minimize workplace hazards during freight operations.
- Assisted in inventory management, contributing to streamlined order fulfillment processes.
- Conducted routine maintenance checks on equipment to ensure operational efficiency.
- Optimized loading processes, reducing downtime during peak operational hours.
Sales Associate/Customer Service Representative
Polo Ralph Lauren Factory Outlet
Pearl, MS
11.2023 - 02.2026
- Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new associates on sales techniques and product knowledge, fostering a collaborative team environment.
- Implemented visual merchandising strategies, improving store layout and product presentation for increased sales.
- Analyzed customer feedback to identify areas for improvement, contributing to enhanced service standards and satisfaction rates.
- Collaborated with management to develop promotional displays, driving seasonal marketing initiatives and customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Cook/Drive-Thru Cashier
Churches Chicken
Pearl, MS
08.2020 - 05.2021
- Prepared and cooked menu items following established recipes and safety standards.
- Managed kitchen inventory, ensuring fresh ingredients and minimizing waste.
- Trained new staff in food preparation techniques and kitchen procedures.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
- Implemented food safety protocols to uphold health regulations and enhance customer satisfaction.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Pearl High School
Pearl, MS 05-2021
Skills
- Heavy lifting
- Truck loading and unloading
- Pallet jack operation
- Loading and unloading
- Warehouse safety
- Handheld scanners
- Pallet jack safety
- Shipping and receiving
- Trailer unloading
- OSHA compliance
- Materials handling and transport
Timeline
Sales Associate/Customer Service Representative
Polo Ralph Lauren Factory Outlet
11.2023 - 02.2026
Cook/Drive-Thru Cashier
Churches Chicken
08.2020 - 05.2021
Freight Handler
Home Depot
02.2020 - Current
High School Diploma -
Pearl High School