Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Bearden

Cumming,GA

Summary

Customer-oriented General Manager with 13 years of experience focused on increasing production, minimizing downtime and a Customer Service Specialist. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering experience in scheduling, customer service and mail order.

Overview

20
20
years of professional experience

Work History

Real Estate Agent

Homesmart Realty Group - Stacy Bearden
Atlanta, GA
02.2008 - Current
  • Promoted property sales through advertisements, open houses, and participation in multiple listing services.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Successfully guided home buyers and sellers through the sales and purchase of properties.
  • Gathered, distributed, and maintained all materials for marketing plans.
  • I communicated with the owners regarding the home and loan status.

Operations Customer Service Manager

Walmart
Atlanta, GA
02.2008 - 07.2013
  • Capitalized on opportunities to enhance customer experiences, and bring in repeat business.
  • Managed personnel schedules to keep shifts properly staffed.
  • Tracked and reported on scheduling errors or issues, implementing corrective actions as needed.
  • Documented conversations with customers to track requests, problems, and solutions.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Managed accurate and adequate cash stock, and inventory balances.
  • Completed diverse tasks on a daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.

Executive Administrative Assistant

The Sloan Group Real Estate
Alpharetta, GA
02.2005 - 12.2007
  • Strengthened traceability, developing organizational systems for contracts, records, reports, and agendas.
  • Introduced complete onboarding and training programs, surpassing established team sales targets and employee retention goals.
  • Prepared invoices and drafted memos for executives.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
05-2000

Skills

  • Team management
  • Schedule coordination
  • Staff training and development
  • Distribution services
  • Shipping and receiving proficiency
  • Inventory control

Timeline

Real Estate Agent

Homesmart Realty Group - Stacy Bearden
02.2008 - Current

Operations Customer Service Manager

Walmart
02.2008 - 07.2013

Executive Administrative Assistant

The Sloan Group Real Estate
02.2005 - 12.2007

Associate of Arts - Business Administration And Management

Miami Dade College

Similar Profiles

CREATE PROFILE
Stacy Bearden