Stacy Bertrand

Financial

• Oversaw and was responsible for overall IT budget and expenditures, supervised multi-functional teams of technology professionals, coders and support experts, and provided leadership for technical transformation.
• Reduced IT costs by 20% through focus on application rationalization and license management.
• Reduced labor costs through reorganizing the reporting structures. Groomed team talents through robust professional development program and training opportunities.

Strategic Management

• Created long-range IT plan to support projected growth and requirements for added capacity as company moved from mid-size company to large-size.
• Oversaw business-wide changes to modernize through a major technology transformation from legacy on-prem infrastructure to modern and cutting edge cloud-first infrastructure and network in less than 18 months.
• Cultivated company-wide innovation and collaboration by building new R&D teams that were the first to deploy Bots and end-user automation across the enterprise.

Technical

• Strengthened the company security posture with the creation of a SOC and NOC as well as disaster recovery planning and testing for enterprise as well as client products
• Developed and implemented Change Management and Audit processes to understand overall security risk.
• Shaped data and IT solutions by leveraging trends in customer marketplaces and industries.
• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.

• Joined as Head of Cyber Risk Management in 2018, Promoted to Head of IT Risk in 2020
• Responsible for 2019 – 2023 strategy and budget, which included CapEx and OpEx spend for an annual divisional budget of +$200 million dollars
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Hired and Managed five (5) program teams that facilitated the enterprise-wide migration towards cloud transformation – Technology Strategy, Technology Experience, Privacy and Data Strategy, IT Risk and Compliance, IT Metrics and Analytics
• Managed Technology Operational Reorganization – Move from Project-centric to Product-centric to facilitate merger into parent company RBC
• Presented to CNB board of directors on Quarterly basis for update and budget reconciliation, where I had to justify and spend for the following quarters.

• Conducted annual compliance assessments and assessed internal corporate functions as well as legal entities against ISO 27001 and NIST standards to understand the organization cyber security posture
• Collaborated with all business units to build, source, and normalize metric data at an enterprise level to analyze trends and anomalies within InfoSec operational risk group
• Managed control testing, penetration, and vulnerability tool deployment across SPE Entities, Corp
• IT, and other functions to prevent loss or additional risk to the organization.

• Initiate and manage relationships with senior executives of over 30 multibillion-dollar companies spanning financial services, banking, and fintech
• Responsible for managing $4 to $7 million in revenue annually
• Advise C-suite and executive level clients on best practices for establishing and improving InfoSec risk organizations, which included creating lines of defense, metrics and reporting functions, as well as controls assessment and testing
• Create, draft, and edit Point of View papers on new security strategies and change management techniques.

• Joined as Analyst in 2011, Promoted to Consultant in 2013, Promoted to Manager in 2014
• Managed global InfoSec deployments of up to 2 million dollars and 15 resources focusing on the Financial Services Sector
• Facilitated discussions and collaborated with executives, board members and key stakeholders across the enterprise to improve processes and provide business enhancement to the end user
• Lead women and diversity programs as well as local New York social committee to build a stronger sense of community.

• Part of the joint NATO and State Department task force to establish the first Cyber Security Hub in Europe
• Supported multi-national organizations in developing the first Cyber Security “Hub” in Eastern Europe
• Worked to help build international best practices for innovative programs, liaise with military attachés and diplomats, and defined parameters for cyber security objectives.