Manufacturing and Logistics leader for over 20 years. Making Teams better, more productive, and satisfied in their roles. Decisive leader and complex problem solver. Top strengths in integrity, communication, relationship building and decision making.
Overview
30
30
years of professional experience
Work History
Area Operations Manager
Airgas, an Air Liquide
12.2023 - Current
Enhanced customer satisfaction through focused staff training and regular performance evaluations.
Established effective communication channels between departments, improving collaboration and information sharing across the organization.
Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Developed successful strategies for inventory control, reducing waste, and minimizing stock discrepancies.
Managed 8 productions plants and supported 20 store locations.
Reduced OPEX cost by 20% in first year.
Reduced customer complaints from 200 to 10 year over year.
Spearheaded multiple CAPEX project from business justification through execution and implementation upon completion with significant ROI returns at 3 years.
Plant Manager
Inhance Technologies
05.2021 - 12.2023
Provided leadership to all levels of team for 24 hour operation.
Maximized plant safety through proactive strategies and well-structured training.
Redesigned operational workflow processes to maximize efficiency doubling output without increasing staff.
Decreased staff turnover by 90%
Applied lean principles to improve workflow and quality and reduce waste.
Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
Reduced all quality complaints by 150%.
Maintained Compliance of OSHA, DOT, DHS, EPA, and ISO 9001 Certification.
Plant Manager
Airgas Specialty Products
06.2014 - 05.2021
Directed entire staff to maximize team productivity and facility output.
Established and maintained quality control of products.
Made strategic decisions and developed key plans that affected direction of business.
Reduced costs 5% each year by optimizing processes and eliminating unnecessary labor hours.
Maximized plant safety through proactive strategies and well-structured training to comply with DOT, FDA, TSA, HDS, OSHA (PSM), and EPA (RMP) regulations.
Exceeded company objectives by exceeding budget goals every year.
Partnered successfully with engineering and safety department to double foot print of warehouse and update equipment.
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Continually improved methods and procedures for processes, measurement, documenting and updating standard operating procedures.
Successfully managed plant while business and labor doubled.
Volunteer Coordinator
Reach 2016 Conference
11.2014 - 07.2016
Coordinated logistics of scheduling, supplying and transporting volunteers to meet needs of 20,000 guest conference.
Worked with leadership staff and special committees to define volunteer mission and set standards for event.
Developed "Standard Operating Procedures" to effectively communicate all aspect of responsibilities and roles of volunteers.
Planned and implemented training program to prepare all 1,200 volunteers.
Recruited and mentored leadership team to manage groups of 20 to 50 volunteers by each leader.
Oversaw 1,200 volunteers for 5 day conference hosting 20,000 guests.
Utilized software to develop intuitive volunteer sign-up which produced reports and provided clear picture of vacancies.
Ensured all resources were in place and all volunteers were properly equipped and trained before conference began.
Guests were welcomed with exceptional care and hundreds of people commented after event how well everything at conference went with overall satisfaction.
Operations Manager
Helget Gas Products
04.2013 - 06.2014
Managed company operations, including staff hiring, training, development, routing and dispatching, and supervision in a fast-paced manufacturing environment.
Maintained up-to-date on business operations delivering to hundreds of customers weekly.
Led corporate initiatives such as developing a tracking system to ensure approximately 2, 000 deliveries per month.
Worked collaboratively with internal and external stakeholders including Helget Customer Service Department, DOT, FDA, and Board of Pharmacy Regulation.
Increased operational efficiency by reorganizing warehouse footprint and developing new routing system for deliveries.
Completed 20 performance reviews each quarter, offering praise and recommendations for improvement.
Operations Manager
CassCo Bio Labs
05.2011 - 04.2013
Oversaw all aspects of company operations, including production, transportation, and sales.
Developed new batching and inventory system to track raw materials and provide traceability for recalls while minimizing size of stock.
Led initiatives such as the development of an accounting flowchart to accurately process orders with checks and balances for production and accounting.
Established and maintained vendor partnerships including the negotiation of rates for supplies and services.
Established operational objectives and work plans and delegated assignments to part- and full-time employees.
Built relationships with customers and managed accounts to drive revenue and profit including the addition of the largest equine retail customer for new product line.
Redesigned entire footprint of warehouse which improved inventory space by 20% and efficiency of production.
Developed new bottling production line including SOPs, safety protocols, and batching system.
Fleet Manager
Jacobson Transportation
06.2008 - 05.2011
Oversaw hiring and training of all employees including drivers and office staff.
Ensured 100 routes were planned and dispatched each day.
Brokered dedicated account and increased net profit by 40% by effectively negotiating with service providers and meeting customer expectations.
Complied with all DOT regulations and brought fleet operations up to speed with best practices effectively reducing DOT violations to zero.
Developed new business and new partnerships with service providers regularly.
Established long-term customer relationships through prompt and courteous service which consistently increased business revenue per mile driven.
Maintained accurate driver information, including estimated time of arrival, which became the foundation for all delivery scheduling.
Established a robust maintenance plan which reduced lost time on the road and reduced overall cost of operations by 60%.
Operations / Materials & Receiving Manager
LSI (Third Party Logistics for Chrysler)
04.2007 - 07.2008
Managed over $10 million in inventory and 50 employees in 600,000 square foot warehouse for automotive manufacturing company.
Maintained materials levels for entire operations through accurate inventory tracking and directing supply trailers and dock hands appropriately to keep each workstation fully equipped with materials.
Ensured accuracy of inventory during constant use of nearly 100,000 parts daily in "Just In Time" environment.
Created process to streamline documentation of all parts through receiving office.
Redesigned entire warehouse footprint to increase efficiency of product flow and easy of maintaining inventory levels which increased productivity by 25%.
Safety & Compliance Supervisor
UPS
08.2003 - 04.2007
Ensured OSHA and DOT compliance and safety training for 400 employees.
Investigated employee injuries and auto accidents to ensure proper liability, tracked trends, and developed programs to reduce risk.
Conducted weekly safety meeting with drivers and staff highlighting safety concerns, addressing new concerns and following up with prior safety meeting items.
Trained management and employees on proper safe work methods through classes, presentations, demonstrations, and pamphlets.
Addressed all safety related issues from facility repairs to at-risk behaviors by collaborating with multiple departments including human resources, maintenance, operations, and fleet management.
Reduced number of injuries and auto accidents from 250 incidents to 100 in a two year period.
Package Handler Trainer
Fedex Corp
07.2001 - 07.2003
Trained new employees on proper material handling in a fast paced environment while being safe.
Audited Hazardous Materials, damaged, and misdirected packages.
Led area of operations when supervisor was unavailable.
Was recruited regularly to aid other areas of operations in need.
Seasonal Trainer and Assistant Foreman
Stay Green Irrigation
05.1995 - 07.2001
Installed residential and commercial irrigation with production team.
Promoted to assistant foreman and trainer within first season.
Trained new employees on proper technical skills to perform job.
Managed operations when team was split on two jobs or foreman was out.
Lead by example effort needed to perform job efficiently and effectively.
Education
Bachelor of Science - History & Political Science
University of Missouri - St Louis
St Louis, MO
2007
Skills
Highly effective leader in operations, project management, materials, inventory control, production
Strong employee training and development
Proficient in Oracle, ASN, WMS, AS4000, and other ERP systems
Experience compliance and Safety management with DOT, OSHA (PSM), EPA (RMP), TSA, Homeland Security