Summary
Overview
Work History
Education
Skills
Education Training
Past Memberships
Personal Objective
References
Timeline
Generic

Stacy Bobo

Ecru,MS

Summary

  • Customer Service (36 years)
  • Management & Sales (36 years)
  • Mechanical, Electrical, Hydraulics & Construction Experience
  • Previously ASE Master Certified
  • Team Oriented
  • Creative Problem Solver

Overview

37
37
years of professional experience

Work History

Fleet Manager/Application Specialist

Brooks Custom Application
05.2018 - Current

Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.

  • Reviewed established business practices and improved processes to reduce expenses.
  • Completed projects by effectively delegating tasks and overseeing employee performance.
  • Leveraged advanced vehicle telematics systems that enabled effective monitoring of driver behavior, fuel consumption, and route optimization.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
  • Executed on-time, under-budget project management on complex issues for senior leadership.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Regional Sales Manager

Hi-way Equipment Co
01.2015 - 05.2018
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Championed continuous improvement initiatives within the region''s operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
  • Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
  • Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.

Ag Application Sales Specialist

Whayne Supply
01.2011 - 04.2015

Responsibilities include the support of fourteen AG dealer sales representatives in quoting and selling of application equipment

  • Determining specs for all AG application inventory equipment
  • Ordering and maintaining inventory levels of said equipment
  • Sales of new and used application equipment to the AG retailer customer base
  • Technical support and operator training of application equipment
  • Responsible for all regional operator training sessions
  • Responsible for weekly and monthly electronic sales reporting
  • All aspects of customer service concerning application equipment including parts and service.

Precision Farming Specialist

TN Farmers Co-op
01.2007 - 06.2011
  • AG Equipment Division of Tennessee Farmers Coop
  • Responsible for electronic and hydraulic inventory, ordering, pricing, resale, liquidating dated inventory, sales programs and customer training
  • Evaluating, organizing and tracking inventory of used equipment, while also assisting in sales of new and used Application equipment
  • Resolutions in customer service related issues and thus improving customer satisfaction goals
  • Worked with location managers to train and improve their staff
  • Performed technical training of Ag Equipment service personnel
  • Plan, organize and implement operator training schools.

District Sales Rep.

NAPA Auto Parts
01.2005 - 12.2006

Responsible for growing and maintaining sales route

  • Leading that location to a 12 month record breaking year in sales
  • Exceeding budget by more than 35% each month.

Maintenance Supervisor

Gordin's SuperValu
03.2003 - 01.2005

Responsible for all aspects of maintenance at twelve different locations

  • Those responsibilities included plumbing, electrical, mechanical, carpentry and drywall
  • Ordering and coordinating materials and preparing remodeling quotes.

Owner

S&S Auto & Truck Parts
11.2000 - 02.2003
  • Owner of NAPA auto parts store
  • Solely responsible for budgeting, operating statements, daily operations, parts ordering, inventory control, accounts receivables and all employee matters
  • Counter sales and customer service.

Owner

Tunica Auto Service
04.1997 - 02.2003
  • Owner of a 6 bay automotive repair facility
  • Solely responsible for budgeting, operating statements, customer service, scheduling and all employee matters
  • Troubleshooting and diagnostics of automotive and mechanical equipment.

Regional Service Manager

AG Chem Equipment
01.1991 - 03.1997
  • Duties included Field Service Representative, Technical Service Representative and later promoted to Regional Service Manager (field and shop) of the 11 state Southeastern Region of the United States
  • Responsibilities included hiring, firing, evaluation and retention of 26 service personnel
  • Other duties included customer service (parts and service), establishing employee incentive packages, regional budgets & operating statements
  • Developed programs that improved company service income by one million dollars in a two year period.

Shop Foreman

Beaudron's Tire Service
01.1987 - 01.1991
  • Coordinating service calls, negotiate pricing, (both buying & selling) and management of six employees.

Education

Graduated -

Rolling Fork High School
Rolling Fork, MS

Skills

  • Customer Relationship Building
  • Product & Service Sales
  • Product & Service knowledge
  • Complaint Resolution
  • Customer Retention
  • Application Industry Expertise
  • Customer Relations
  • Customer Service & Care

Education Training


  • Dunn & Bradstreet Business Management Training
  • Franklin Planner Time Management Training
  • NAPA Sales PRO Certification
  • NAPA Sales MASTER Certification
  • Smith System Defensive Driving Certification
  • MACS CFC Certification
  • ASE Master Certification
  • Training Solutions Certification
  • Windows Workshop Certification
  • AGCO Action Selling
  • AGCO Certified Pre-Owned Salesperson Training
  • AGCO Action Selling eBook
  • Understanding Retail Programming Course Certification
  • AGCO Finance Contracts & Lease Documentation Course Certification
  • AGCO Basics of Finance Course I, II, III
  • AGCO Action Selling Associate Level Certification
  • AGCO Action Selling Time, Territory, Pipeline & Prospecting eLearning Course
  • AGCO Action Selling eLearning
  • Challenger High Horsepower Tractors Product Training
  • AGCO Finance Program and Quoting Session
  • Drive 2 Learn II – Advanced

Past Memberships

  • Tunica County Chamber of Commerce 1998-2000. Served as president for one year and Board member for one year.
  • Member of National Federation of Independent Business for five years.
  • Member of the ABAK

Personal Objective

Seeking a Managerial position where my skills, knowledge and experience can be mutually beneficial and satisfying to the company, my family and myself.

References




  • Duane McLendon, Retired Ag Chem/New Leader, Regional Sales Manager, 229-563-2112
  • Jim Shebetka, New Leader Manufacturing, 319-361-2976
  • John Tharp, New Leader Product Support Rep., 812-686-7167
  • Zack Rissi, New Leader Product Specialist, 319-270-2941

Timeline

Fleet Manager/Application Specialist

Brooks Custom Application
05.2018 - Current

Regional Sales Manager

Hi-way Equipment Co
01.2015 - 05.2018

Ag Application Sales Specialist

Whayne Supply
01.2011 - 04.2015

Precision Farming Specialist

TN Farmers Co-op
01.2007 - 06.2011

District Sales Rep.

NAPA Auto Parts
01.2005 - 12.2006

Maintenance Supervisor

Gordin's SuperValu
03.2003 - 01.2005

Owner

S&S Auto & Truck Parts
11.2000 - 02.2003

Owner

Tunica Auto Service
04.1997 - 02.2003

Regional Service Manager

AG Chem Equipment
01.1991 - 03.1997

Shop Foreman

Beaudron's Tire Service
01.1987 - 01.1991

Graduated -

Rolling Fork High School
Stacy Bobo