Stacy Boyland
Mesquite,TX
Summary
In the medical field for the last 10 years. Excellent in phlebotomy, running the front and back office, triage, Microsoft Word, and Excel. Experienced Medical Assistant and Authorization Coordinator with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, clients, and business audiences.
Overview
18
18
years of professional experience
Work History
Authorization Coordinator
At Home Healthcare
Mesquite, TX
09.2017 - 08.2018
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Input information from customer calls and onsite service visits into the company's system using [Kantime].
- Completed all company insurance renewals for private and Medicaid.
- Organized and coded all documents related to due diligence for acquisitions.
- Running eligibility reports twice a month notifying therapist of patients’ insurance switch and letting the caregiver know of the findings.
Health Unit Coordinator
Children’s Medical Center of Dallas
Dallas, TX
04.2008 - 05.2018
- Supervised all transcription orders given by doctors and nurses for all hospital units.
- Admitted and discharged patients to ensure timely and accurate care.
- Helped patients understand and sign medical treatment consent forms.
- Monitored main vital monitor and notified doctors and nurses of any abnormalities.
- Assisted during codes and paged the appropriate doctors during admissions.
- Answered patient call lights in order to meet both medical and personal needs.
Medical Assistant
Caring Partners Family Practice
Bartlett, TN
09.2005 - 11.2007
- Supervised front end of the office by admitting patients, running insurance, notifying doctors, and billing and coding.
- Supervised back end of the office by filling phlebotomy orders and notifying patients of lab results.
- Assisted doctors with outpatient procedures and calling in medical prescriptions.
- Trained new interns and provided skills and knowledge of doctors’ office to promote success.
Front End Supervisor
Garden Ridge
Memphis, TN
11.2000 - 09.2005
- Supervised four to six cashiers by providing money for registers, monitoring breaks, and making schedule changes.
- Provided high quality customer service in order to satisfy customer needs.
- Assisted with price checks/changes and set in-store ads for the upcoming week.
Education
associate of science - mEDICAL ASSISTANT
High tech institute
Bartlett, tn08-2004
High school diploma -
Cornerstone christian academy
Atlanta, ga01.2004
Skills
- Financial record and processing
- Computer proficient
- Excellent communication skills
- Medical reports generation and analysis
- Strong leader and supervisor
- Files and records maintenance
- Excellent customer service skills
- Microsoft Word proficient
- Data entry
- Insurance verification
- Customer service
- Time management
- Problem solving
- Attention to detail
- Effective communication
Timeline
Authorization Coordinator
At Home Healthcare
09.2017 - 08.2018
Health Unit Coordinator
Children’s Medical Center of Dallas
04.2008 - 05.2018
Medical Assistant
Caring Partners Family Practice
09.2005 - 11.2007
Front End Supervisor
Garden Ridge
11.2000 - 09.2005
associate of science - mEDICAL ASSISTANT
High tech institute
High school diploma -
Cornerstone christian academy
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