Stacy Bravo Navarro
San Bernardino,CA
Summary
Dynamic and results-oriented professional with a proven track record at Fashion Q, enhancing customer satisfaction and streamlining warehouse operations. Excelled in roles requiring excellent problem-solving, adaptability, and teamwork skills. Boosted inventory accuracy and efficiency, demonstrating a strong ability to learn quickly and lead by example.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Fashion Q
01.2017 - 02.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Warehouse Associate Team Lead
Fedex Express
03.2020 - 01.2022
- Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Developed strong relationships with suppliers for on-time deliveries and quality products, reducing stockouts and backorders.
- Improved warehouse efficiency by streamlining processes and optimizing team workflows.
- Promoted teamwork among associates by encouraging collaboration on projects and tasks, leading to higher overall morale within the department.
- Maintained a safe work environment with consistent enforcement of safety protocols and hazard assessments.
- Collaborated with other departments to address any discrepancies or issues in a prompt manner, ensuring customer satisfaction.
- Ensured timely order fulfillment by closely monitoring picking, packing, and shipping operations.
Warehouse Associate
Bootbarn
02.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Bachelors - Business Administration
Devry University
Ontario, CASkills
Good Teamwork
Problem Solving
Good Communication
Adaptability, Flexibility & Organization
Fast Learner
Certification
- Life Skills for Professional Success
- Developing Effective Communication Skills
- Running Successful Team Meetings
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
Bootbarn
02.2022 - Current
Warehouse Associate Team Lead
Fedex Express
03.2020 - 01.2022
Retail Sales Associate
Fashion Q
01.2017 - 02.2019
Bachelors - Business Administration
Devry University