Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Stacy Brewster

Monticello,FL

Summary

Healthcare professional experienced with providing personalized in-home care that greatly enhances client comfort and quality of life. Utilizes effective communication and interpersonal skills to build trust and ensure client satisfaction. Knowledge of managing daily living activities and health monitoring tasks with compassion and precision. Successfully improved quality of life for clients through personalized care plans. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity.


Overview

21
years of professional experience
1
Certification

Work History

Spouse

In Home Caregiver and Advocate
10.2021 - Current

Job overview

  • Assist client with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
  • Administer medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records
  • Manage and organize client's medical appointments, coordinate transportation and accompany to ensure they receive necessary medical care
  • Monitor client's vital signs and report any changes or concerns to healthcare professionals, contributing to early detection and intervention
  • Collaborate with healthcare professionals, including nurses and therapists, to implement and adjust care plans as needed, ensuring comprehensive and coordinated care
  • Advocate for client's rights and needs, ensuring that the appropriate care and services within the home environment are received

Senscio Systems

Member Advocate
05.2025 - 11.2025

Job overview

  • Advocated for member needs, ensuring timely resolution of inquiries and concerns.
  • Facilitated onboarding processes for new members, enhancing overall experience and satisfaction.
  • Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
  • Educated members on available resources and services, increasing their engagement with the organization.
  • Leveraged strong problem-solving skills to address complex member issues efficiently and effectively.
  • Demonstrated empathy and understanding when dealing with difficult or sensitive situations involving members.
  • Participated in regular team meetings, sharing insights gained from daily interactions with members to benefit overall operations.
  • Enhanced member satisfaction by promptly addressing concerns and providing timely resolutions.
  • Developed strong relationships with members, fostering trust and loyalty to the organization.
  • Worked closely with other departments as needed to resolve cross-functional matters impacting members'' experiences positively.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.

Vicky Wittig private citizen

Private Caretaker
12.2020 - 10.2021

Job overview

  • Assisted with daily activities such as bathing, dressing, grooming, and medication management
  • Maintained a clean and organized living environment for clients by performing light housekeeping duties
  • Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
  • Provided companionship and emotional support to alleviate feelings of loneliness or isolation
  • Managed medical appointments and transportation arrangements for clients as needed
  • Implemented fall prevention strategies by removing hazards from the environment
  • Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
  • Maintained confidentiality regarding sensitive personal information about clients at all times
  • Served as an advocate for clients' rights and ensured they received respectful treatment from others
  • Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition

Monticello Police Department

Police Communications Officer
08.2014 - 11.2018

Job overview

  • Enter, update and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration and stolen vehicles
  • Protected access to and security of highly sensitive information
  • Dispatched emergency medical services to various locations in a timely and efficient manner
  • Managed multiple incoming calls and prioritized emergencies based on severity
  • Maintained detailed records of all dispatched calls, ensuring accuracy and completeness
  • Responded calmly and professionally during high-stress situations, maintaining composure while handling multiple tasks simultaneously
  • Performed data entry tasks accurately and efficiently to update incident reports and maintain up-to-date records of all activities
  • Demonstrated strong knowledge of local geography, landmarks, street names, and addresses to provide accurate directions for responding units
  • Collaborated with law enforcement agencies to coordinate responses for incidents involving both medical emergencies and criminal activity if needed
  • Participated actively in ongoing professional development opportunities such as workshops or seminars related to emergency dispatch operations
  • Updated resource directories regularly including contact details of hospitals/clinics/medical facilities etc

Florida A&M University

Police Communications Officer
09.2015 - 01.2016

Job overview

  • Enter, update and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration and stolen vehicles
  • Protected access to and security of highly sensitive information
  • Dispatched emergency medical services to various locations in a timely and efficient manner
  • Managed multiple incoming calls and prioritized emergencies based on severity
  • Responded calmly and professionally during high-stress situations, preserving composure while handling multiple tasks simultaneously
  • Performed data entry tasks accurately and efficiently to update incident reports and sustain up-to-date records of all activities
  • Demonstrated strong knowledge of local geography, landmarks, street names, and addresses to provide accurate directions for responding units
  • Collaborated with law enforcement agencies to coordinate responses for incidents involving both medical emergencies and criminal activity if needed
  • Participated actively in ongoing professional development opportunities such as workshops or seminars related to emergency dispatch operations
  • Updated resource directories regularly including contact details of hospitals/clinics/medical facilities etc

Brynwood Health and Rehabilitation Center

Dietary Aide
01.2014 - 12.2014

Job overview

  • Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences
  • Monitored inventory levels of food supplies and notified supervisor when items needed to be restocked
  • Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
  • Aided in the setup and cleanup of dining areas before and after meal services
  • Maintained confidentiality of patient information at all times in accordance with HIPAA regulations
  • Washed dishes using industrial dishwashers or manually cleaned them following established procedures
  • Collaborated with kitchen staff to ensure timely delivery of meals to patients' rooms

Kid's Incorporated

Substitute teacher
09.2012 - 08.2014

Job overview

  • Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
  • Provided one-on-one assistance to students who required additional support or clarification
  • Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
  • Maintained accurate records of student attendance, grades, and progress for reporting purposes
  • Communicated effectively with parents/guardians regarding student performance and behavior as needed
  • Encouraged active participation through group activities, discussions, and hands-on learning experiences
  • Ensured a safe environment by enforcing school policies on safety protocols during emergencies
  • Monitored student behavior during recess periods or extracurricular activities outside of the classroom setting
  • Assisted with supervision duties before/after school hours including bus loading/unloading if necessary
  • Adapted teaching methods and materials to accommodate diverse learning styles and abilities

NAFI/Monticello New Life/DJJ

Direct Care Counselor
08.2004 - 12.2010

Job overview

  • Provided direct care and supervision to youth in a residential facility, ensuring their safety and well-being
  • Facilitated group therapy sessions to promote emotional growth, conflict resolution, and social skills development
  • Assisted in crisis intervention situations by employing de-escalation techniques to ensure the safety of all individuals involved
  • Assessed risk factors associated with self-harm or suicidal ideation among youths; implemented appropriate interventions
  • Collaborated with a multidisciplinary team including therapists, teachers, and case managers to coordinate comprehensive care for each youth
  • Implemented behavior management strategies tailored to the unique needs of each individual youth
  • Maintained accurate records of services provided, progress made by each youth, incidents reported, etc
  • Participated in ongoing training programs to enhance knowledge of therapeutic interventions and best practices in working with at-risk youth
  • Ensured compliance with state regulations and agency policies in all aspects of youth care
  • Medication management
  • Intake

Education

Ultimate Medical Academy
Clearwater, FL

Associate's degree from Medical Administrative Assistant
06.2022

University Overview

Skills

  • Documentation management
  • Data entry efficiency
  • Compassionate caregiving
  • Client confidentiality
  • Medical appointment coordination
  • Interpersonal communication
  • Patient advocacy
  • Care plan development
  • Behavior redirection
  • Palliative care
  • Addiction Counseling
  • Intake Experience
  • Computer networking
  • Medication administration
  • Vital signs monitoring
  • Care plan coordination

Certification

  • 911 Public Safety Telecommunications August 2014 to August 2020
  • Certified Dispatch for First Responders
  • Protective Action Response August 2004 to December 2010
  • De-escalation and Crisis Management
  • Behavioral Health Technician September 2005 to September 2006
  • Assistant to a licensed Mental Health Therapist working with females in the Department of Juvenile Justice system.

Timeline

Member Advocate
Senscio Systems
05.2025 - 11.2025
In Home Caregiver and Advocate
Spouse
10.2021 - Current
Private Caretaker
Vicky Wittig private citizen
12.2020 - 10.2021
Police Communications Officer
Florida A&M University
09.2015 - 01.2016
Police Communications Officer
Monticello Police Department
08.2014 - 11.2018
Dietary Aide
Brynwood Health and Rehabilitation Center
01.2014 - 12.2014
Substitute teacher
Kid's Incorporated
09.2012 - 08.2014
Direct Care Counselor
NAFI/Monticello New Life/DJJ
08.2004 - 12.2010
Ultimate Medical Academy
Associate's degree from Medical Administrative Assistant

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Stacy Brewster