Stacy Brinson
Greenville,NC
Summary
Systematic logistics specialist brings comprehensive knowledge of freight forwarding and customs clearance, including preparing documentation and regulatory compliance. Skilled in organizing and executing international and domestic shipments to support timely delivery. Expert in resolving complex logistic issues and developing strategies to improve cost-effectiveness. Experienced customer service professional bringing 25 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Logistics Specialist
Veolia Water Technologies
02.1997 - 12.2021
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Generated documentation and information required for customer shipments.
- Developed strategies to optimize utilization of available resources.
- Negotiated contracts to secure favorable rates and terms.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Analyzed customer requirements and provided customized logistics solutions.
Field Service Technician
Veolia Water Technologies
09.1995 - 02.1997
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Liaised with internal departments to optimize productivity and efficiency.
Education
Bachelor of Science - Biology
East Carolina University
Greenville, NCMBA - Human Resources Management
University of Phoenix
Tempe, AZSkills
- Safety Practices
- Shipment Receiving
- Team Goals
- Operating Forklift
- Interdepartmental Collaboration
- Transportation Planning
- Resolving Problems
- Active Listening
- Shipment Coordination
- International Shipments
- Critical Thinking
Timeline
Logistics Specialist
Veolia Water Technologies
02.1997 - 12.2021
Field Service Technician
Veolia Water Technologies
09.1995 - 02.1997
Bachelor of Science - Biology
East Carolina University
MBA - Human Resources Management
University of Phoenix
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