Stacy Brown
Summary
Dynamic and customer-focused, I elevated customer satisfaction at What's Shaking and Eatsbysweet through creative mixology and efficient service. Adept in cleanliness and hygiene, my leadership as Owner reduced wait times significantly. Known for a strong multitasking ability and an outgoing personality, I excel in fast-paced environments, ensuring compliance and memorable experiences.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mobile Bartender
What's Shaking
12.2014 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Owner
Eatsbysweet
04.2021 - 09.2024
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Planned daily menus and prepped food for service.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Adhered to all necessary permits and regulations required for food truck operation, ensuring full compliance with local laws and requirements.
Education
No Degree - Culinary
Central Piedmont Community College
Charlotte, NCSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Menu memorization
- Professional appearance
- Beverage preparation
- Clear and effective communication
- Patience and tolerance
- Classic cocktails
- Creative mixology
- Ordering bar supplies
- Preparing garnishes
Certification
- NC CDL A Driver's License
- ServSafe Food Handler's Certification
- Alcohol Seller/Server Alcoholic Beverage Control Commission 11/9/23
Timeline
Owner
Eatsbysweet
04.2021 - 09.2024
Mobile Bartender
What's Shaking
12.2014 - Current
No Degree - Culinary
Central Piedmont Community College
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