Customer Service Rep 3
Spectrum
11.2014
- An expert in the customer service role which involves troubleshooting and resolving technical service and billing issues; my strong performance resulted in winning the yearly gold awards only awarded to the top performing individuals throughout the entire company.
- Developed strong relationships with peers and customers through effective communication resulting in numerous appreciation awards.
- Identify and escalate trending service issues and improvements based on customer feedback.
- Remained open to feedback from supervisor and help peers to improve skills set, help win the distinction award.
