Results-driven professional highly experienced in Community Service environments. Natural leader and operational problem-solver successful at maintaining budgets, overseeing staff and optimizing program operations. Effectively leverage interpersonal communication skills to develop long-lasting relationships.
Overview
16
16
years of professional experience
Work History
Office Manager
Medical Equipment On The Go Inc.
07.2023 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed office operations while scheduling appointments for department managers.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Coached new hires on company processes while managing employees to achieve maximum production.
Preschool Director
Ray Of Sunshine Learning Center
10.2020 - 07.2023
Oversaw day-to-day activities of preschool.
Handled admission and placement of new students.
Coordinated facility operations by establishing logical policies and communicating to staff, teachers and parents.
Conducted rigorous interview and hiring process to deliver qualified teaching staff for parents and students.
Planned large-scale preschool events.
Developed preschool curriculums in accordance with regional laws.
Improved on school curriculum and policies by conducting research on developments in early childhood education and integrating findings during planning.
Reported health concerns and posted health warnings in case of illness.
Led team-building exercises for staff to improve communication and teamwork.
Mailed parents quarterly educational assessments to show progression.
Communicated with parents and fostered strong professional relationships.
Monitored compliance with state, federal and company regulations, standards and requirements.
Hired, mentored and monitored qualified childcare staff.
Inspected facility and activities to monitor safety, sanitation and procedures.
Oversaw daily activities and programs to educate and socialize participants.
Created and updated records to document employee and participant information.
Managed school's social media accounts to promote positive image to area families.
Owner/Operator
A.C.E. Learning Center
06.2016 - 10.2020
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Devised business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and creation of operational procedures and workflow planning.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Hosted special events to boost brand awareness and increase community engagement.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Preschool Teacher
Our Kids Christian Academy
10.2011 - 06.2016
Taught children foundational skills in colors, shapes and letters.
Implemented hands-on, play-based strategies for experiential learning.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed professional relationships with parents, teachers, directors and therapists.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Established indoor and outdoor safe play environments for toddler-age children.
Created and implemented developmentally appropriate curriculum addressing learning styles.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Incorporated music, art and theater into lesson planning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Administered and documented results of student assessments.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Adapted instructional techniques according to student learning styles and progress.
Directed and supervised children during field trips and special activities.
Met with parents to discuss child behavior and academic progress.
Organized and led activities to promote physical, mental and social development.
Maintained daily records of individual activities, behaviors, meals and naps.
Promoted good behaviors by using positive reinforcement methods with children.
Stuck to daily routines to help children feel comfortable and promote development.
Openly exchanged ideas and materials with coworkers.
Promoted good behaviors by using positive reinforcement methods.
Store Shift Manager
Rite Aid
06.2011 - 10.2013
Managed product inventory and produced sales reports for managers.
Reconciled daily sales and financial transaction reports and prepared bank deposits.
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Documented receipts, employee hours and inventory movement.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Reported employee behavioral issues, losses and customer complaints to upper-level management.
Reinforced rules to promote superior employee performance.
Helped employees accomplish tasks during peak periods.
Managed daily cash intake by counting out registers and tabulating profits.
Directed and led employees and team members on effective operations, methods and procedures.
Shift Manager
BuffordFeeds Dollar Store
06.2008 - 10.2011
Upheld company standards and compliance requirements for operations.
Documented receipts, employee hours and inventory movement.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Helped employees accomplish tasks during peak periods.
Reported employee behavioral issues, losses and customer complaints to upper-level management.
Managed daily cash intake by counting out registers and tabulating profits.
Reinforced rules to promote superior employee performance.
Education
Associate of Science - Child Development Technology
Hinds Community College
05.2019
Skills
Event Planning
Delegating Work
Interpersonal Skills
Opening and Closing Procedures
Mentoring and Coaching
Maintaining Required Compliance
Decision Making
Flexible Schedule
Documentation and Reporting
Verbal and Written Communication
Onboarding and Orientation
Goal Setting
Team Building
Timeline
Office Manager
Medical Equipment On The Go Inc.
07.2023 - Current
Preschool Director
Ray Of Sunshine Learning Center
10.2020 - 07.2023
Owner/Operator
A.C.E. Learning Center
06.2016 - 10.2020
Preschool Teacher
Our Kids Christian Academy
10.2011 - 06.2016
Store Shift Manager
Rite Aid
06.2011 - 10.2013
Shift Manager
BuffordFeeds Dollar Store
06.2008 - 10.2011
Associate of Science - Child Development Technology
Sales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical CareSales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical Care