Stacy Bunch
Royse City,USA
Summary
Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager
Goodale & Barbieri Company
Spokane, WA
10.2006 - 08.2024
- I am very knowledgeable in Fair Housing Regulations, Yardi Voyager, as well as a Certified Occupancy Specialist, all while ensuring compliance with company policies, as well as local and federal regulations.
- I oversaw all leasing and recertification paperwork, as well as Month End Reports and Aging reports.
- I handled monthly performance reviews and assisted in budget projections with my district and regional managers.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- I handled all training and counseling of all on- and off-site staff effectively.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- I have experience with REAC, MOR, and HTF inspections.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Exercised direct supervision over property staff.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance, and administration of various properties.
- Compiled and conveyed operational and financial data to regional manager.
Education
High school diploma -
Ed W Clark High School
Las Vegas, NV06.1986
Skills
- Yardi
- Administrative Experience
- Accounts Receivable
- Accounts Payable
- General Ledger Accounting
- Assistant Manager Experience
- Property Leasing
- Fair Housing Regulations
- Low Income Subsidized Housing
- 202 PRAC
- 811 PRAC
- Exceptional oral and written communication skills
- Staff Management
- Compliance Monitoring
- Tenant relations
- Account Reconciliation
- Financial Statement Preparation
- Bank Reconciliation
- Journal Entries
- Time management
- Section 8
- Enterprise Income Verification System (18 years)
- Microsoft Excel
- Maintenance Scheduling
- Vendor Management
- Lease administration
- Work order monitoring
- Rent collection
- Property accountability
- Apartment Maintenance
- Tenant and eviction laws
- Maintenance Coordination
- Leasing and sales
- Property tours and inspections
- Knowledge of leasing and market conditions
- New Construction
- Leasing operations
- Maintenance knowledge
- Unit vacancies
- Fair housing mandates
- Preventive Maintenance
- Legal knowledge
- Property Management
- Accounting operations
- Fair housing compliance
- Skilled multi-tasker
- Preparing property agreements
- Customer service-focused
- Payment Collection
- Building operations
Certification
WA Driver's License
References
- Paula Garland, Regional Property Manager, 509-222-4016, 18 years
- Tami Dolson, District Property Manager, 509-216-9520, 18 years
- Rebecca Wood, Social Service Coordinator Goodale & Barbieri, 509-595-9855, 18 years
Personal Information
- Authorized To Work: US for any employer
Timeline
Property Manager
Goodale & Barbieri Company
10.2006 - 08.2024
WA Driver's License
High school diploma -
Ed W Clark High School
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