Stacy Canter

I am a Healthcare Operations expert with over 26 years of experience. I possess exceptional expertise in claims, provider maintenance, claims processing, configuration and design, coding, business analysis, and end-to-end testing. My 15+ years of experience in Agile/Scrum have honed my skills in assisting with user stories, design, and test planning. I am highly skilled in designing process flows and swim lanes in MS Visio, with an in-depth understanding of the Healthcare industry, including project management, business analysis, and operational development. My exceptional diagnostic and analytical skills have enabled me to consistently deliver complex projects, manage business continuity, and participate in incident management, problem management, and change management processes. I work closely with business partners, providing top-tier leadership and expertise in structuring, planning, and post-implementation support. Additionally, I develop project plans and manage the plan when necessary. I possess complete knowledge of the SDLC, including post-production support and user acceptance testing. My proficiency in writing business requirements documents, functional requirements documents, technical writing, and business process flow in both their As-Is and To-Be forms is unparalleled. My extensive knowledge, skills, and experience make me an invaluable asset to any organization requiring a Healthcare Operations expert. I am confident in my ability to leverage my expertise to drive success and growth, and I am excited to bring my skills to any organization in need of my services.