Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Stacy Caporaly

Dallas,TX

Summary

I am proven to excel in high-stress environments, my tenure at Bed bath & beyond showcased my ability to manage customer issues with professionalism, boosting satisfaction. As a Lash Technician, I leveraged organization skills and a friendly demeanor to grow client relationships. I believe I am a very skilled in scheduling and multitasking, I consistently enhance operational efficiency and client engagement with my experience at Hopeful Glow Spa.

Overview

4
4
years of professional experience

Work History

Sales Associate

Nordstrom
08.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Lash Technician

Own Business
03.2023 - Current
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Educated clients on how to clean and maintain lash extensions.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Encouraged repeat business based on quality of service and strength of client relationships.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Answered phone calls and emails to schedule client appointments.

Sales Associate

Bed Bath & Beyond
06.2022 - 07.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended complementary purchases to customers, increasing revenue.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Receptionist

Hopeful Glow Spa
01.2021 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

GED ONLINE PROGRAM
06.2022

Skills

  • Scheduling
  • Telephone skills
  • Data inputting
  • Organization skills
  • Calendar Management
  • Multitasking
  • Friendly, Positive Attitude
  • Greeting and Seating Clients

Language

Fluent in English & Spanish

Timeline

Sales Associate

Nordstrom
08.2024 - Current

Lash Technician

Own Business
03.2023 - Current

Sales Associate

Bed Bath & Beyond
06.2022 - 07.2023

Receptionist

Hopeful Glow Spa
01.2021 - 08.2022

GED ONLINE PROGRAM
Stacy Caporaly