Stacy Chapman
Alvin,TX
Summary
Loyal, Honest, Hardworking individual offering several years of experience in administrative support, billing and customer service. Organized Administrative Assistant offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision. Highly efficient planning, problem-solving, and communication skills.
Overview
23
23
years of professional experience
Work History
Billing Manager
Empire Cheer Company
01.2021 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Supported financial director with special projects and additional job duties.
Pre-K Teacher
Chris's Kidz Early Education Center
04.2014 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Applied play-based strategies to provide diverse approaches to learning.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Assisted and supervised 15-18 children through entire school day.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Utilized creative teaching strategies to engage students in classroom.
Administrative/Expediting Assistant (Contract)
Ezline Pipe Supports
01.2013 - 03.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail, confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines. Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, restocked supplies, monitored inventory and filing documents.
- Organized, maintained and updated information in computer databases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Analyzed data to prepare reports and identify process improvements. Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Risk / Payables (Contract)
INEOS Olefins & Polymers USA
08.2012 - 01.2013
- Maintained records by imaging invoices, debits, and credits.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using Peoplesoft.
Account Payables (Contract)
Oil States Energy Services
03.2012 - 07.2012
- Maintained records by imaging invoices, debits, and credits.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using [Software].
- Inspected account books and recorded transactions.
Teacher (Holiday Help)
Granny B's Child Development Center
08.2011 - 12.2011
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
Office Administrator (Contract)
ALG Truck & Trailer Repair
08.2010 - 04.2011
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained electronic and paper filing systems for easy retrieval of information.
Admin/Payables
Trimac Transportation
02.2008 - 07.2010
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks. Confirmed appointments, communicated with clients, and updated client records.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed multiple tasks and met time-sensitive deadlines. Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, restocked supplies and filing documents. Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist/Warehouse
Rawson
07.2007 - 01.2008
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices. Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines. Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, restocked supplies and filing documents. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed cycle counts and monthly inventory.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
Sales Associate
Xtreme Texas Choppers
04.2007 - 06.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Engaged with customers to build rapport and loyalty
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Pre-K Teacher
Granny B's Child Development Center
05.2000 - 04.2007
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Applied play-based strategies to provide diverse approaches to learning.
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Created and developed lesson plans to meet students' academic needs.
- Assisted and supervised 15-18 children through entire school day
Education
High School Diploma -
Alvin High School
Alvin, TX06.1993
Skills
- Skills & Specialization
- ADMINISTRATIVE, Office, Data Entry, Outlook, Customer Service, Novell Groupwise
- Research, Bookkeeping, Invoicing, Teaching, Payroll, Excel, Purchasing, Sales, Coding, Phone, Shipping
- ACCOUNTING, Receptionist, SAP, Citrix, Quickbooks, Open Office, Microsoft Word, Typing
- Insurance, Peoplesoft, Fax, Inventory, Social Media
- Excellent Team Leadership, Organization and Efficiency
- Human Resources Knowledge
- Accounts Payable and Receivable, Invoice Processing
- Call Answering and Routing, Mail Handling, Calendar Management
- Administrative and Clerical Support
- Office Equipment Operation
- Office Organization
- Customer Communication
- Administrative Procedures
- Microsoft Office
- Multi-Line Telephone Systems
- Travel Coordination
- Social Media Updating
- Accounting Familiarity
- Computers and Technology
- Organize Files
- Multitasking and Time Management
- Document and File Management
- Order Placement
- Supply Inventory Control
- Confidentiality and Data Protection
- Accounting and Bookkeeping
- Team Support
- Research and Analytical Skills
- Strong Organizational Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Billing Manager
Empire Cheer Company
01.2021 - Current
Pre-K Teacher
Chris's Kidz Early Education Center
04.2014 - Current
Administrative/Expediting Assistant (Contract)
Ezline Pipe Supports
01.2013 - 03.2014
Risk / Payables (Contract)
INEOS Olefins & Polymers USA
08.2012 - 01.2013
Account Payables (Contract)
Oil States Energy Services
03.2012 - 07.2012
Teacher (Holiday Help)
Granny B's Child Development Center
08.2011 - 12.2011
Office Administrator (Contract)
ALG Truck & Trailer Repair
08.2010 - 04.2011
Admin/Payables
Trimac Transportation
02.2008 - 07.2010
Receptionist/Warehouse
Rawson
07.2007 - 01.2008
Sales Associate
Xtreme Texas Choppers
04.2007 - 06.2007
Pre-K Teacher
Granny B's Child Development Center
05.2000 - 04.2007
High School Diploma -
Alvin High School
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