ROBERT CLOUD
Harker Heights,TX
Summary
.
Experienced with safely transporting special needs students. Utilizes strong communication skills to address individual requirements efficiently. Knowledge of safety regulations and procedures ensures secure and supportive environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Special Needs School Bus Driver
Killeen Independent School District
03.2022 - 10.2024
- Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
Product Selection Specialist
Mac Haik Chrysler Jeep Dodge Ram
01.2019 - 12.2019
- Rapidly develop rapport with clients and ascertain needs; direct selection process, with focus on units with highest gross profit margins, skillfully close sale and prepare all documentation required by Finance Department
Finance Manager
Garlyn Shelton Buick GMC Cadillac
01.2016 - 12.2019
- Experienced in arranging customer financing and negotiating purchase/lease agreements, warranties and backend protection plans/maintenance agreement
- Knowledgeable in use of all required forms/documents and diligently tracked all contract funding, applied for available rebates and tracked payments
- Continually emphasized importance of developing and maintaining strong customer relations; regularly followed-up on sales calls and assisted Sales Manager with various finance-related duties
- Supported marketing activities, regularly utilized prospecting skills to develop dealership clientele, and led training for Sales and Finance Department staff personnel
Finance Producer
Automax
01.2013 - 12.2016
- Skillfully negotiated financial contracts covering purchase/lease agreements, warranties, protection plans and maintenance agreements
- Prepared all needed sales documents, tracked contract funding, provided exceptional customer service and support, and followed-up on sales calls
- Assisted Sales Manager with closing deals, marketing activities and staff training, and continually prospected for new clients to grow dealership customer base
Manager
Auto Depot
01.2004 - 12.2013
- Actively prospected for customers and expertly negotiated sales transactions, including arranging for funding for customers; directed advertising and marketing activities for unit
- Prepared and processed all needed loan documentation, managed inventory and oversaw sales lot maintenance activities
Internet Sales, Phone Sales Training Manager, Satellite Lot Manager
Cleo Bay Used Car Supercenter
01.2001 - 12.2004
- Oversaw work performance of three personnel at Satellite Lot and trained employees on Internet sales techniques
- Diligently prospected for customers, managed all aspects of customer transactions and negotiations
- Closed sales, and expertly prepared and processed all loan documentation
Sales Representative
Dennis Eakin Mazda
01.2001 - 12.2001
- Prospected for customers and developed strong rapport with individuals, identifying needs and negotiating sales transactions; also assisted with advertising and with inventory control activities
Assistant Sales Manager
Centroplex Ford
01.1997 - 12.2001
- Expertly managed work performance of staff of 12 sales personnel and four-person lot maintenance staff; led training on customer prospecting, managed used car inventory, and closed sales transactions
Sales/Floor Manager
Connell Chevrolet
01.1989 - 12.1997
- Performed all aspects of customer sales negotiation, prepared and processed all related loan documentation, developed advertising and prospecting to increase customer base, and oversaw all inventory control activities
Education
High School -
Killeen High School
Killeen, TXSkills
- Strong empathy
- Defensive driving
- Route planning
- Safety consciousness
- Disability awareness
- Wheelchair lift operations
- Commercial drivers license CDL
- Clean driving record
- Passenger safety
- Emergency vehicle operation
- Relationship building
- Student supervision
Certification
- School Bus Safety Training Certificate - State Education Department or equivalent.
- Defensive Driving Course Certificate - National Safety Council or similar.
- Human Trafficking Awareness for School Bus Drivers and Transportation Staff – U.S Department of Transportation.
- Bloodborne Pathogens Training Certification – Occupational Safety and Health Administration (OSHA) approved provider.
- Autism Awareness and Interaction Training for Transportation Professionals – Various authorized providers.
- Student Management, Discipline, and Bullying on the School Bus Training – Pupil Transportation Safety Institute.
- Bullying Prevention in Schools Program Certification – StopBullying.gov or similar organization.
- Child Passenger Safety Technician Certification (CPST) - Safe Kids Worldwide.
- School Bus Endorsement - [State] Department of Motor Vehicles.
- Passenger Endorsement - [State] Department of Motor Vehicles.
- Air Brake Restriction Removal – [State] Department of Motor Vehicles.
- Digital Threat Assessment Training to Ensure Student Online Safety – Safer Schools Together.
- Wheelchair Securement Training Certificate – Q'Straint/Sure-Lok or similar.
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
- [Area of certification]
Timeline
Special Needs School Bus Driver
Killeen Independent School District
03.2022 - 10.2024
Product Selection Specialist
Mac Haik Chrysler Jeep Dodge Ram
01.2019 - 12.2019
Finance Manager
Garlyn Shelton Buick GMC Cadillac
01.2016 - 12.2019
Finance Producer
Automax
01.2013 - 12.2016
Manager
Auto Depot
01.2004 - 12.2013
Internet Sales, Phone Sales Training Manager, Satellite Lot Manager
Cleo Bay Used Car Supercenter
01.2001 - 12.2004
Sales Representative
Dennis Eakin Mazda
01.2001 - 12.2001
Assistant Sales Manager
Centroplex Ford
01.1997 - 12.2001
Sales/Floor Manager
Connell Chevrolet
01.1989 - 12.1997
High School -
Killeen High School
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