Stacy Collins
Melbourne,FL
Summary
Experienced Strategy Consultant and Prosci Certified Change Practitioner with 15+ years in training and development, executive communications, and software implementation. Successfully led multiple Workday and SAP change management initiatives using Prosci and Kotter methodologies to drive transformational change across diverse industries and organizations. Skilled in building trust-based relationships with stakeholders and developing innovative solutions to complex challenges. Committed to delivering high-quality, tailored deliverables that meet the unique needs of each organization. Demonstrated record of achieving measurable results and driving impactful change.
Overview
11
11
years of professional experience
Work History
Manager, Organizational Change & Training
Cognizant (Workday Consulting)
01.2022 - Current
- Led discovery workshops to identify clients’ needs and business objectives, informing comprehensive project strategies and plans for OC&T activities and deliverables
- Continuously reviewed and adjusted change management, communications, and training strategies throughout projects to effectively meet evolving client needs and objectives, resulting in improved user adoption rates
- Drove (Voice of the Customer) initiatives, gathering valuable insights and customer feedback for continuous improvement
- Conducted organizational readiness assessments and defined resistance management approaches, facilitating smooth project implementation, and minimizing disruptions
- Assisted clients in documenting change impacts and developed tailored communication and engagement strategies for impacted user groups, enhancing stakeholder buy-in
- Utilized Journey Maps and Personas to drive change awareness among impacted end-users and provided guidance on establishing effective Change Champion Networks.
Manager, Organizational Change Management
Moog Inc. (Aerospace & Defense)
12.2017 - 01.2022
- Developed and executed comprehensive Enterprise Organizational Change Management (OCM) and communication strategies, ensuring alignment with project objectives
- Facilitated cross-functional collaboration by partnering with project team members to synchronize change management efforts with key project activities across divisions
- Led cross-functional meetings to coordinate the implementation of change management strategies among divisional leadership, ensuring unified project execution
- Formulated and implemented stakeholder management strategies to enhance engagement, awareness, and preparedness for projects, conducting formal and informal stakeholder assessments, focus groups, and leadership alignment sessions
- Proactively identified and communicated potential risks associated with proposed changes, providing insights into remedial and preventative measures to mitigate risks
- Executed SAP-related training elements of change management strategies, tailoring training programs to align with project objectives and organizational needs
- Analyzed historical documentation to identify trends in operational metrics, providing valuable insights for future operational changes and potential improvements
- Conducted comprehensive training needs assessments to determine training requirements and audience alignment, delivering Train-the-Trainer courses to ensure effective technical training delivery
- Utilized RAID Log and RACI requirements to manage project risks and responsibilities efficiently.
Manager, Process Improvement/OCM
Trans American (Logistics/Transportation)
04.2013 - 12.2017
- Conducted comprehensive evaluations of corporate business processes, aligning outcomes with strategic goals and corporate vision, identifying areas for improvement and opportunities for productivity enhancement and cost reduction
- Developed and implemented strategies and plans for new Transportation Management System (TMS) and Enterprise Resource Planning (ERP) system implementations, integrating best business practices to optimize efficiency and effectiveness
- Collaborated closely with project team members to ensure alignment with key cross-functional activities, fostering synergy and cohesion across departments
- Designed and executed a stakeholder management strategy to drive engagement, awareness, and preparedness for projects, using positive promotion and benefits demonstration to facilitate change
- Evaluated the impact of process changes on overall operations, assessing return on investment and identifying further improvement opportunities
- Acted as a technical liaison between multi-functional departments, suppliers, and trade compliance groups, facilitating the import and export of business and technical data, classifications, licensing, and controls
- Identified and rectified inefficiencies in processes, resulting in $1 million in cost savings and significantly improving the speed and accuracy of supply shipments, payments, and receivables
- Developed a new automated method for tracking productivity, enhancing accuracy and accountability across the organization.
Education
01.2022
B.A - Organizational Management
Houghton University
05-2021
01.2021
01.2019
01.2019
Skills
- Organizational Change Management
- Journey Mapping
- Executive Communication Development
- Readiness Assessments
- Project Management
- Team Building/Development
- Organizational Design
- Agile / Waterfall / Kanban / Scrum
- Policy/Program Development
- Stakeholder Management
- Process Improvement
- Business Requirement Assessments
- Cross-functional Team Alignment
- Strategic Alignment
Timeline
Manager, Organizational Change & Training
Cognizant (Workday Consulting)
01.2022 - Current
Manager, Organizational Change Management
Moog Inc. (Aerospace & Defense)
12.2017 - 01.2022
Manager, Process Improvement/OCM
Trans American (Logistics/Transportation)
04.2013 - 12.2017
B.A - Organizational Management
Houghton University
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