Dedicated individual with over 10 years of successful administrative experience in busy environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. strong knowledge of the microsoft programs and history of achieving high data output.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant III
Fresno County Dept. Of Social Services
Fresno, CA
08.2017 - Current
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with csby phone, email or in-person to provide information.
Executed record filing system to improve document organization and management.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Arranged rapid office equipment repair and maintenance with vendors.
Drafted common document templates for use by executives and employees.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Handled client correspondence and tracked records to foster office efficiency.
Surveyer
Ais Market Research
Clovis, CA
11.2012 - 08.2017
Called 100-500+ customers a day, meeting any and all quotas completing surveys.
Estimated and analyzed work performed to request payment from clients.
Conducted feasibility studies to estimate materials, time and labor costs.
Administrative Clerk /Volunteer Coordinator
Deaf & Hard Of Hearing Service Center
Fresno, CA
10.2009 - 10.2012
Promoted client loyalty and consistent confidentiality delivering friendly service and knowledgeable assistance.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with client by phone, email or in-person to provide information.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Reviewed order data to verify transactions and shipping dates.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Managed multiple projects simultaneously using organizational and analytical skills.
Education
GED -
Fresno Adult School
Fresno, CA
06.2008
Skills
Google Drive
Opening and Closing Procedures
Clerical Support
Customer Service
Issue Resolution
Scheduling Meetings
Materials Organization
Mail Sorting and Distribution
Microsoft Office
Organizing and Categorizing
Valid Driver's License
Data Entry and 10-Key
Certification
Food handlers, First Aid / CPR
Languages
American Sign Language
Native or Bilingual
Timeline
Office Assistant III
Fresno County Dept. Of Social Services
08.2017 - Current
Surveyer
Ais Market Research
11.2012 - 08.2017
Administrative Clerk /Volunteer Coordinator
Deaf & Hard Of Hearing Service Center
10.2009 - 10.2012
GED -
Fresno Adult School
Food handlers, First Aid / CPR
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Kristina RomansKristina Romans
Office Assistant II (Amended Classification) at County Of Fresno, Department Of Social ServicesOffice Assistant II (Amended Classification) at County Of Fresno, Department Of Social Services