Stacy Croomes
Grand Junction,CO
Summary
Dynamic clinical and program management professional dedicated to driving impactful results through strategic collaboration and adaptability to evolving needs. Expertise in program planning, healthcare administration, and patient care coordination ensures the delivery of high-quality outcomes. Proven track record of successfully implementing process improvements that enhance patient care quality while effectively managing project timelines and budgets. Committed to fostering teamwork and maintaining high standards, consistently achieving reliable, results-driven performance.
Overview
40
40
years of professional experience
Work History
Clinical Nurse Manager
St. Mary's Medical Center
10.2021 - Current
- Oversees daily clinical operations and nursing staff within a healthcare unit.
- Ensures high-quality patient care and adherence to clinical standards.
- Manages staffing schedules, recruitment, and performance evaluations.
- Coordinates with interdisciplinary teams to optimize patient outcomes.
- Implements policies, procedures, and quality improvement initiatives.
- Monitors compliance with regulatory and safety standards.
- Provides mentorship, training, and support to nursing staff.
- Manages budgets, resources, and supplies for efficient unit operations.
- Addresses patient and staff concerns to maintain a positive care environment.
Flight Nurse
Care Flight - St. Mary's Medical Center
05.2019 - 10.2021
- Provides patient care during transport following established protocols.
- Specializes in critical care transport across rotor wing, fixed wing, and ground operations.
- Collaborates with the Medical Director to ensure compliance.
- Skilled in advanced procedures for critically ill patients.
- Maintains accurate and complete medical records.
- Collaborate with multidisciplinary teams to coordinate patient care and transfer logistics.
- Administer critical care interventions and medications during air transport.
ED RN - PRN
St. Mary's Medical Center
12.2017 - 05.2019
- Rapidly and accurately assess patient care needs.
- Collaborate with physicians and healthcare staff to deliver exceptional care.
- Perform diagnostic tests as requested.
- Participate in diagnosing and developing treatment plans.
- Manage multiple patient cases, continuously prioritizing care needs.
- Provide follow-up instructions and coordinate necessary referrals.
ICU / MICU RN
St. Mary's Medical Center
06.2017 - 05.2019
- Provides total patient care for critically ill and injured individuals from adolescents to elderly.
- Skilled in hemodynamic monitoring and advanced airway management, including ventilator support in collaboration with Respiratory Therapy.
- Ensures compliance with all relevant policies, procedures, protocols, and safety regulations.
- Collaborates with a wide range of healthcare professionals—physicians, PAs, OT/PT, RT, care coordinators—to deliver optimal patient outcomes.
- Applies critical thinking and maintains strong patient advocacy throughout the care process.
Program Director
Air Evac Lifeteam
10.2015 - 05.2017
- Transitioned from EagleMed to Air Evac Lifeteam following company consolidation under AMGH.
- Reports to the Regional Director of Base Operations; collaborates with Aviation, Maintenance, and Membership departments.
- Oversees base operations including financial management, marketing, growth strategies, and business development.
- Manages daily activities of clinical staff (Flight Nurses and Paramedics), including scheduling, payroll, hiring, and performance evaluations.
- Ensures proper maintenance and compliance of medical equipment and supplies.
- Maintains staff licensure and certifications; ensures compliance with CAMTS and DEA regulations.
- Prepares monthly reports on flight volume, financials, budgets, and marketing efforts.
- Promotes professional development and education among clinical crew members.
- Approves public relations activities involving aircraft use.
- Handles customer complaints and resolution processes.
- Represents the base at EMS, hospital, and advisory meetings across Kansas and Oklahoma.
- Serves as EMS Director for Kansas-licensed bases and maintains aircraft licensure.
- Holds leadership roles in Kansas Air Medical Transport Society (KAMTS) and attends KS Board of EMS and Oklahoma Trauma Advisory Board meetings.
Regional Program Director
EagleMed LLC
07.2014 - 10.2015
- Leads base/program operations to ensure successful performance and year-over-year flight request growth.
- Directs clinical staff across multiple regions, ensuring compliance with standards of care and all regulatory requirements.
- Manages staffing, payroll, budgeting, hiring/termination, and performance evaluations.
- Oversees base-level Quality and Education Committees.
- Responsible for opening and managing new base/program locations.
- Develops and implements transport quality plans across assigned bases.
- Holds Durable Power of Attorney for Executive Medical Director; co-manages Controlled Substance program.Orders controlled substances for all EagleMed base locations via CSOS and DEA Form 222.
- Serves as PRN Flight Nurse, filling open shifts to support clinical teams.
Quality Improvement Coordinator
EagleMed LLC
04.2012 - 07.2014
- Oversees the collection, review, and secure storage of patient care reports.
- Coordinates Quality Improvement (QI) activities with the Director of Medical Affairs and Executive Medical Director.
- Ensures documentation and QI processes comply with HIPAA and relevant federal/state regulations.
- Reviews patient care reports for completeness and adherence to Standard Operating Guidelines (SOGs).
- Facilitates Medical Oversight Committee operations and ensures follow-up with key stakeholders.
- Leads the SOG Committee and manages updates to clinical guidelines.
- Serves as a scheduled Flight Nurse (one 24-hour shift weekly) and PRN as needed.
- Performs additional duties as assigned by the Director of Medical Affairs.
RN / MICT Flight Nurse/Paramedic
EagleMed LLC
07.2007 - 04.2012
- Provides patient care during transport in alignment with established policies and procedures.
- Accurately documents medical reports and records.
- Assists with procurement and distribution of flight suits.
- Maintains inventory of medical supplies to ensure adequate stock at fixed wing and rotor wing bases.
- Supports company-wide Quality Assurance for intubation procedures, collaborating with the Director of Medical Affairs.
SICU RN
Wesley Medical Center
08.2005 - 07.2010
- Delivered comprehensive care to critically ill and injured patients across adolescent to elderly populations.
- TNCC Certified: Responded to Level 1 trauma cases in the ER trauma bay.
- ACLS Certified: Managed cardiac arrest situations in the Surgical ICU.
- Served as a preceptor for onboarding and mentoring new unit staff.
- Proficient in hemodynamic monitoring: CVP, Swan-Ganz, arterial lines, bladder pressures, cardiac output/index, SVO₂.
- Skilled in airway management: Collaborated with Respiratory Therapy to monitor ventilators and assess extubation readiness.
- Ensured compliance with all clinical policies, procedures, protocols, and safety standards.
- Worked collaboratively with a multidisciplinary team (MDs, PAs, OT/PT, RT, Care Coordinators) using critical thinking to advocate for optimal patient outcomes.
Medical Telemetry RN
Wesley Medical Center
05.2004 - 08.2005
- Developed and implemented individualized care plans for medical patients.
- Delivered patient education and medical care tailored to specific needs.
- Delegated tasks and supervised Certified Nursing Assistants (C.N.A.s).
Nurse Tech
Wesley Medical Center
01.2003 - 05.2004
- Stocked and maintained medical supply rooms to ensure availability and organization of necessary equipment.
- Assisted Registered Nurses (RNs) by completing delegated tasks to support patient care and unit operations.
Administrative and Crisis Coordinator
Crisis Center Hotline
01.2002 - 01.2003
- Coordinated and managed funding allocations for qualified applicants, maintaining accurate financial records and checkbook.
- Served as a HOTLINE crisis phone counselor, offering immediate emotional support and guidance.
- Assisted the Director with departmental operations and administrative tasks.
- Operated a multi-line telephone system, efficiently handling high-volume calls.
Human Resource Director
Concrete Magic Inc.
06.2001 - 09.2001
- Developed and implemented company policies and procedures to support organizational goals.
- Maintained the OSHA log and contributed to the creation of workplace safety guidelines.
- Designed intercompany forms and applications to enhance operational efficiency.
- Managed employee lifecycle activities, including hiring, counseling, and terminations.
Medical Services Coordinator
Tony’s Pizza Service
05.1999 - 05.2001
- Supervised medical staff including RNs, LPNs, and EMTs.
- Created and maintained the department’s master work schedule.
- Coordinated continuing education with local EMS personnel.
- Maintained OSHA compliance and managed OSHA logs.
- Scheduled and assisted with workers’ compensation appointments with the company physician.
- Provided medical and safety education to plant supervisors and leads.
- Collaborated with attorneys and insurance adjusters on workers’ compensation claims.
- Attended workers’ compensation hearings as a medical representative.
- Remained on-call 24/7 for medical and safety emergencies.
Health/Safety Specialist
Tony’s Pizza Service
01.1993 - 05.1999
- Responded to all medical and safety emergencies, ensuring timely and effective care.
- Documented incidents involving medical and safety issues, maintaining accurate records.
- Conducted accident and near-miss investigations to identify root causes and improve safety.
- Provided employee education on workplace safety protocols and procedures.
- Delegated tasks and supervised EMT staff to ensure efficient emergency response.
- Maintained medical supplies and equipment in the First-Aid room.
- Performed additional duties as assigned by the Safety Manager.
Hearing Conservation Specialist
Tony’s Pizza Service
07.1985 - 01.1993
- Conducted noise level testing in manufacturing areas to ensure safe work environments.
- Enforced hearing protection compliance per OSHA regulations.
- Coordinated hearing tests using an in-house hearing booth.
- Provided relief coverage for the Health/Safety Specialist.
- Maintained medical supplies and equipment in the First-Aid room.
- Performed additional duties as assigned by the Safety Manager.
Education
Master of Business Administration and Master of Science in Nursing - Nursing Leadership in Health Care Systems
Grand Canyon University
Phoenix, Arizona10-2023
Bachelor’s Degree - Science
Grand Canyon University
Phoenix, Arizona01.2019
Associates Degree - Nursing
Barton County Community College
Great Bend, Kansas01.2004
Skills
- Proven healthcare leadership with strong clinical team management and oversight
- Skilled in team development, recruiting, training, and motivating staff
- Exceptional problem-solving, critical thinking, and decision-making abilities
- Strong time management, multitasking, and attention to detail
- Excellent communication and collaboration across interdisciplinary teams
- Experienced in compliance monitoring, protocol development, and resource allocation
- Proficient in budget oversight, organizational planning, and delegation
- Committed to maintaining high standards of care and nursing oversight
Timeline
Clinical Nurse Manager
St. Mary's Medical Center
10.2021 - Current
Flight Nurse
Care Flight - St. Mary's Medical Center
05.2019 - 10.2021
ED RN - PRN
St. Mary's Medical Center
12.2017 - 05.2019
ICU / MICU RN
St. Mary's Medical Center
06.2017 - 05.2019
Program Director
Air Evac Lifeteam
10.2015 - 05.2017
Regional Program Director
EagleMed LLC
07.2014 - 10.2015
Quality Improvement Coordinator
EagleMed LLC
04.2012 - 07.2014
RN / MICT Flight Nurse/Paramedic
EagleMed LLC
07.2007 - 04.2012
SICU RN
Wesley Medical Center
08.2005 - 07.2010
Medical Telemetry RN
Wesley Medical Center
05.2004 - 08.2005
Nurse Tech
Wesley Medical Center
01.2003 - 05.2004
Administrative and Crisis Coordinator
Crisis Center Hotline
01.2002 - 01.2003
Human Resource Director
Concrete Magic Inc.
06.2001 - 09.2001
Medical Services Coordinator
Tony’s Pizza Service
05.1999 - 05.2001
Health/Safety Specialist
Tony’s Pizza Service
01.1993 - 05.1999
Hearing Conservation Specialist
Tony’s Pizza Service
07.1985 - 01.1993
Bachelor’s Degree - Science
Grand Canyon University
Associates Degree - Nursing
Barton County Community College
Master of Business Administration and Master of Science in Nursing - Nursing Leadership in Health Care Systems
Grand Canyon University