Stacy Crouch
North Fort Myers,FL
Summary
Efficient Car Wash Attendant known for high productivity and ability to complete tasks swiftly and accurately. Skilled in vehicle detailing, maintenance of cleaning equipment, and customer service. Excel in time management, teamwork, and communication, ensuring smooth operations and customer satisfaction. Easy-going and personable car wash attendant with several years of experience delivering outstanding customer service. Talented people-person creates welcoming and enjoyable experiences which facilitate repeat business and loyal, long-term customer base. Skilled in interior and exterior wash and detailing services, quality products knowledge and chemical applications.
Overview
18
18
years of professional experience
Work History
Car Wash Attendant
Spot On Car Wash
Fort Myers Beach, Florida
04.2018 - 05.2024
- Assisted customers with selection of car wash packages and add-on services.
Cashier/Shelf Stocker
Dollar General Store
Fort Myers , 33908
03.2016 - 06.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assistant Manager
Dollar Tree
Virginia Beach, VA
11.2011 - 12.2013
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Assistant Manager
Marshalls
Virginia Beach, VA
05.2006 - 11.2013
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
- Proposed or approved modifications to project plans.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Kinnelon High School
Kinnelon, NJ06-1989
Skills
- Vehicle cleaning
- Cash Register Operation
- Professional Appearance
- Time management and prioritization
- Relationship Building
- Safety protocol adherence
Timeline
Car Wash Attendant
Spot On Car Wash
04.2018 - 05.2024
Cashier/Shelf Stocker
Dollar General Store
03.2016 - 06.2017
Assistant Manager
Dollar Tree
11.2011 - 12.2013
Assistant Manager
Marshalls
05.2006 - 11.2013
High School Diploma -
Kinnelon High School
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