Stacy Daniels
Phoenix,AZ
Summary
Dynamic Auto Tech with a proven track record at Fixx Auto, enhancing vehicle performance and customer satisfaction. Excelled in problem-solving using advanced diagnostic tools and demonstrated exceptional customer service. Achieved consistent sales targets at Halloween Express by leveraging product knowledge and adaptability. Renowned for a strong work ethic and safety awareness, ensuring peak operational efficiency.
Overview
18
18
years of professional experience
Work History
Auto Tech
Fixx Auto
03.2024 - 02.2025
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Cleaned work area after every shift according to safety regulations.
- Monitored shop equipment to maintain safe working condition.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Scan and clean codes identifying any potential problems.
- Clean, wash and detail vehicles.
- Pick up/drop off customers to work or home.
Auto Detailer
Enterprise Car Rental
02.2019 - 03.2024
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Followed safety guidelines for cleaning vehicles and equipment.
- Maintained records of cleaning activities.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
Sales Associate
Halloween Express
09.2006 - 11.2016
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Diploma - Motorcycle Training Mechanic
Motorcycle Mechanics Institute
Phoenix, AZ07-2018
Skills
- Safety awareness
- Customer service
- Problem-solving
- Adaptability and flexibility
- Product knowledge
- Strong work ethic
- Positive and professional
- Reliable and responsible
- Active listening
- Product and service solutions
Timeline
Auto Tech
Fixx Auto
03.2024 - 02.2025
Auto Detailer
Enterprise Car Rental
02.2019 - 03.2024
Sales Associate
Halloween Express
09.2006 - 11.2016
Diploma - Motorcycle Training Mechanic
Motorcycle Mechanics Institute
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