A passionate and seasoned Paramedic driven to develop and implement exceptional service and care to our community. Strengths include leadership, problem-solving skills, and an ability to make impactful decisions that drive EMS progression.
Overview
22
22
years of professional experience
Work History
Operations Manager
Mcmullen EMS
Tilden , TX
08.2017 - Current
Created monthly reports for senior management summarizing operational performance metrics
Managed vendor relationships and ensured timely delivery of goods and services
Resolved conflicts between employees by providing guidance and mediation
Coached, mentored, and trained team members in order to improve their job performance
Oversaw daily operations, maintaining efficiency and quality standards
Provided leadership during times of organizational change or crisis situations
Ensured compliance with regulatory requirements and industry standards
Response to emergency calls, treatment, and safe transport of patients according to protocols set forth
Recruitment of staff and drafting schedules for operational duties
Light accounts payable
Management of supplies and inventory
Reporting and arranging repairs on equipment, housing, and fleet
Drafted new protocols and treatment plans through research and with colleague collaboration
Paramedic
Apollo/Lone Star Ambulance
Floresville/San Antonio, TX
06.2012 - 08.2017
Response to emergency calls, treatment, and safe transport of all patients
Response to scheduled events, treatment, and safe transport of all patients
Daily unit inventory management
Paramedic
Atascosa County EMS
Lytle , TX
03.2006 - 06.2012
Providing leadership in rebuilding the relationship between EMS and the City of Lytle to reclaim our contract of service
Station inventory management
Response to emergency calls, treatment, and safe transport of patients.
Recruitment of staff and assisted with our station's operational schedule
Instructor for EMT Courses
Initial quality assurance on run reports
President/Lieutenant, Training Officer
Lytle Volunteer Fire Department
Lytle, TX
07.2002 - 01.2009
Developed a billing procedure and method
Managed training records
Arranged and organized training opportunities
Led in-house training
Assisted in recruitment
Provided leadership to the board of directors
Provided leadership to fellow firefighters on and off scenes of emergencies
Responded to emergency calls and performed medical care and/or fire and rescue tasks as needed
Successfully wrote multiple grants for fire trucks and equipment
As interim treasurer, managed and reported on all financials