Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stacy Dehart

Chico,CA

Summary

Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the needs of the guest. Motivated to learn, grow and excel in all areas of guest services.

Overview

19
19
years of professional experience

Work History

Housekeeping Manager

Angeles Crest Christian Camp
05.2022 - Current
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Managed laundry sorting, washing, drying and ironing.

Camp Host

Diamond Arrow Christian Conference Center
10.2017 - 03.2020
  • Developed and implemented strategies to improve guest experiences and build trust between camp guests and staff.
  • Set up meeting rooms to guests request.
  • Delegated tasks to support staff and worked to improve guest experience.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with office manager to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Restocked room supplies
  • Supported staff who attended to needs of 50-200 guests at any given time; specific areas of include dining, activities, and maintenance.

Retail Assistant Manager

Sugar Pine Chrisitian Camps
06.2005 - 05.2010
  • Maintained exceptionally clean, customer-friendly and well-run store.
  • Maintained knowledge of current promotions, policies regarding payment and exchange, and security practices.
  • Restocked inventory when shipments were received, as well as placed orders to meet needs of specific camps ranging from 50-400 year around.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Exhibited excellent people skills during interaction with employees and customers.

Education

No Degree - Music Education

Fresno Pacific University
Fresno, CA

High School Diploma -

Granite Hills HIgh School
Porterville, CA
06.2003

Skills

  • Guest oriented
  • Highly Organized
  • Personable and Friendly
  • Personnel training and development
  • Facilities Inspection
  • Procedure Implementation
  • Conflict Resolution

References

1. Laura Barber, Retired

(559)760-3773

2. Orville Boger, Camp Director

(530)265-3295 ex 203

3. Heather Marinelli, Office Manager

(539)265-3295

Timeline

Housekeeping Manager

Angeles Crest Christian Camp
05.2022 - Current

Camp Host

Diamond Arrow Christian Conference Center
10.2017 - 03.2020

Retail Assistant Manager

Sugar Pine Chrisitian Camps
06.2005 - 05.2010

No Degree - Music Education

Fresno Pacific University

High School Diploma -

Granite Hills HIgh School
Stacy Dehart