Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Work Availability
Timeline
CustomerServiceRepresentative
Stacy DeHart

Stacy DeHart

Springfield,OR

Summary

Dynamic real estate professional with a proven track record at Icon Real Estate Group, excelling in client management and negotiation. Adept at leveraging social media marketing to enhance property visibility, while consistently exceeding client expectations. Strong organizational skills and a client-oriented approach drive successful outcomes in property valuation and market analysis.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Icon Real Estate Group
05.2017 - 05.2025
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.

Owner Operator

Fringe Resale Clothing Boutique
05.2020 - 05.2022
  • Managed day-to-day business operations.
  • Developed business plan, processes and procedures to provide a superior ReUse clothing to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies to include online sales
  • Fostered strong professional network and partnership building skills to connect with quality leads for sellers and buyers of clothing and accessories.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Negotiated price and service with consigners to decrease expenses and increase profit.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Inspired customers to feel good about themselves and the purchases that completed.
  • Reviewed clothing with consigners to assure they were quality items ready for sale and review contracts with consigners.

Real Estate Agent

Keller Williams Realty
03.2015 - 05.2017
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.

Office Administrative Assistant

Goschie McCarthy & Associates
01.2002 - 03.2015
  • Provided clerical support to company employees.
  • Complete final inspections for appraisals that were originally done in a subject to manner.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone and email.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Reduced errors in documentation by meticulously proofreading and editing appraisals to ensure accuracy with MLS and county records and within documents.
  • Assisted coworkers with special tasks on daily basis with appraisal training on the forms and trends.
  • Draw up appraisal floor plans and data entry into appraisal forms from dictation, county records and appraisal field notes.
  • Liaised between clients and maintained effective lines of communication to also include scheduling appraisal appointments when needed.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols by expanding vendor approvals and expectations per vendor.
  • Recorded new hires, transfers, terminations, changes in job classifications to main human resources files.
  • Performed research to collect and record industry data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Appraisal Coordinator

Washington Mutual Bank
12.1998 - 06.2001
  • Maintained up-to-date knowledge of industry trends, regulations, and best practices for optimal performance as an Appraisal Coordinator.
  • Ensured timely completion of appraisal reports by closely monitoring deadlines and tracking progress with in-house appraisers and fee appraisers.
  • Work with in-house appraisers throughout the state on software and maintenance of software through Y2K.
  • Monitored compliance with regulatory requirements for each appraisal assignment performed under established guidelines minimizing risk exposure for the organization.
  • Underwriting appraisals to see if collateral is there for lending and proofreading appraisal to recommend any explanation or justification prior to turning over appraisal to lender.
  • Appraiser assistant for Mickey McCune and Christine Machado from 1/20 through 2022.
  • Licensed Appraiser with Lane County 1999-2001
  • Optimized client satisfaction by promptly addressing inquiries and resolving concerns related to appraisals.
  • Monitored completion of reports and turnaround of orders for fee and staff appraisers.
  • Enhanced appraisal accuracy by streamlining processes and implementing standardized procedures.
  • Communicated with fee appraisers regarding orders, reports and assignment schedules.

Office Administrative Assistant

Goschie McCarthy & Associates
07.1989 - 12.1998
  • Provided clerical support to company employees.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone and email.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Reduced errors in documentation by meticulously proofreading and editing appraisals to ensure accuracy with MLS and county records and within documents.
  • Assisted coworkers with special tasks on daily basis.
  • Draw up appraisal floor plans and data entry into appraisal forms from dictation, county records and appraisal field notes.
  • Liaised between clients and maintained effective lines of communication to also include scheduling appraisal appointments when needed.
  • Performed research to collect and record industry data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Tape in photos and draw floor plans to calculate square footage of dwelling and proof accuracy with county information.
  • Deliver appraisals and complete errands in a timely professional manner.
  • Complete final inspections for appraisals that were originally done in a subject to manner.

Education

Certificate of Completion - Office Skills Training Program

Lane Community College
Eugene, OR

Willamette High School
Eugene, OR

Certificate of Completion - Residential Appraisal

Lane Community College
Eugene Oregon

Skills

  • Strong organizational skills
  • Highly professional
  • Comparative market analysis
  • Works well independently
  • Social media marketing
  • Client management
  • Negotiation expertise
  • Client needs assessment
  • Tech-Savvy
  • Market monitoring
  • Clean driving record
  • Oregon association of realtors
  • Appraisal procedures
  • Oregon licensed real estate agent since 2015(still licensed just Inactive currently
  • National association of realtors

Accomplishments

    ORGANIZATIONS AND GROUPS

    -2016 President "Women's Business Network,

    -Member of the Million Dollar Club since 2016

    -Oregon Networking Exchange ,Realtor in Direct leads group Eugene/Springfield since May 2016

    -Co-Treasurer for Eugene Greeters 2017-2019,Eugene Chamber of Commerce weekly Greeters meeting

    -Co-Chair Eugene Chamber of Commerce 2022,Eugene, Chamber of Commerce weekly greeters meeting. EUGENE GREETERS This lively group offers a fun way to promote individual businesses, learn from a spotlight speaker, and become acquainted with new business connections.

    -Eugene Chamber Ambassador 2022,Eugene Chamber of Commerce.

    -Board Member - Director of Public Relations 2024 to ...,Varga Medical Art Inc. Our Mission: To empower individuals on their path to self-confidence and improved mental health by offering transformative tattoo cover-ups for scars.

    -Oregon Broker Director since 2023 to ...,The Eugene REALTORS®, Board of Directors is comprised of 19 REALTOR® members.

    -BNI Member 2018-2024,BNI (Business Network International) Oregon & SW Washington

    - Board Member for Bring Recycle since 2024

    - Real Estate Investor - Purchased 2 homes to flip and did general management to acquire the contractors to complete my vision of the hom.

Certification

  • Real Estate Continued Education - 2015-2025
  • Licensed Realtor - Since 2015
  • Seller Representation Specialist Certificate 2020
  • Registered Appraiser Assistant 1999-2001
  • Registered Appraiser Lane County, Oregon 1999

Interests

Fundraising Events

  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Artificial Intelligence (AI) and Machine Learning
  • Crafting and DIY Projects
  • Fashion
  • Dancing
  • Regularly practice mindfulness and meditation for overall wellness
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Owner Operator

Fringe Resale Clothing Boutique
05.2020 - 05.2022

Real Estate Agent

Icon Real Estate Group
05.2017 - 05.2025

Real Estate Agent

Keller Williams Realty
03.2015 - 05.2017

Office Administrative Assistant

Goschie McCarthy & Associates
01.2002 - 03.2015

Appraisal Coordinator

Washington Mutual Bank
12.1998 - 06.2001

Office Administrative Assistant

Goschie McCarthy & Associates
07.1989 - 12.1998

Certificate of Completion - Office Skills Training Program

Lane Community College

Willamette High School

Certificate of Completion - Residential Appraisal

Lane Community College