Stacy Dunlap
Bridgeport,CT
Overview
12
12
years of professional experience
Work History
Lead Bartender
Lantern Point Taverna
04.2024 - 08.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Tartentino’s Restaurant Group
01.2019 - 03.2021
- Built relationships with customers, increasing repeat customer rate over 75%
- Increased lunch sales by over 60%
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Generated higher ticket averages by training employees on suggestive up-selling techniques..
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Recruited to sister restaurant Columbus Park as backup bartender; on and off site catering, parties and private events with head chef.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Prepared for events by setting up bar, stocking supplies and arranging tables
Head Bartender
Gallo Restaurant
11.2015 - 09.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Consulted with managers to organize special events and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Operated efficiently in high-volume setting to prepare and serve more than 200 drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Set up glassware, liquor and other necessary supplies for special events.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Head Bartender
Cellar Door Bistro
11.2012 - 11.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Trained 6 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Poured and prepared mixed drinks for over 60 customers daily.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Education
Master of Science - Nutrition Sciences
University of Bridgeport
Bridgeport, CT08.2015
Bachelor of Science - Communications
University of Connecticut
Storrs, CT08.2006
Skills
- Hospitality and Guest Service
- Teamwork and Professionalism
- Menu Memorization
- Outstanding Customer Service
- Mixology Techniques
- Handling Difficult Customers
- Anticipating Guest Needs
- Custom Drink Preparation
- Waiting Tables
- Energetic and Outgoing
- Private Events and Catering
- Drink Consistency
- New Cocktail Creation
- High-Volume Dining
- Engaging Customers
Timeline
Lead Bartender
Lantern Point Taverna
04.2024 - 08.2024
Bartender
Tartentino’s Restaurant Group
01.2019 - 03.2021
Head Bartender
Gallo Restaurant
11.2015 - 09.2018
Head Bartender
Cellar Door Bistro
11.2012 - 11.2015
Master of Science - Nutrition Sciences
University of Bridgeport
Bachelor of Science - Communications
University of Connecticut