Overview
Work History
Education
Skills
Timeline
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Stacy Dunlap

Bridgeport,CT

Overview

12
12
years of professional experience

Work History

Lead Bartender

Lantern Point Taverna
04.2024 - 08.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Tartentino’s Restaurant Group
01.2019 - 03.2021
  • Built relationships with customers, increasing repeat customer rate over 75%
  • Increased lunch sales by over 60%
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques..
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Recruited to sister restaurant Columbus Park as backup bartender; on and off site catering, parties and private events with head chef.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Prepared for events by setting up bar, stocking supplies and arranging tables

Head Bartender

Gallo Restaurant
11.2015 - 09.2018
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Consulted with managers to organize special events and promotions.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Operated efficiently in high-volume setting to prepare and serve more than 200 drinks per hour.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Head Bartender

Cellar Door Bistro
11.2012 - 11.2015
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained 6 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Poured and prepared mixed drinks for over 60 customers daily.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Education

Master of Science - Nutrition Sciences

University of Bridgeport
Bridgeport, CT
08.2015

Bachelor of Science - Communications

University of Connecticut
Storrs, CT
08.2006

Skills

  • Hospitality and Guest Service
  • Teamwork and Professionalism
  • Menu Memorization
  • Outstanding Customer Service
  • Mixology Techniques
  • Handling Difficult Customers
  • Anticipating Guest Needs
  • Custom Drink Preparation
  • Waiting Tables
  • Energetic and Outgoing
  • Private Events and Catering
  • Drink Consistency
  • New Cocktail Creation
  • High-Volume Dining
  • Engaging Customers

Timeline

Lead Bartender

Lantern Point Taverna
04.2024 - 08.2024

Bartender

Tartentino’s Restaurant Group
01.2019 - 03.2021

Head Bartender

Gallo Restaurant
11.2015 - 09.2018

Head Bartender

Cellar Door Bistro
11.2012 - 11.2015

Master of Science - Nutrition Sciences

University of Bridgeport

Bachelor of Science - Communications

University of Connecticut

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Stacy Dunlap