Stacy Dyke

Credit Bureau of Louisiana

Support Staff 2012-2013

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and correspondence) as the assistant to Margaret McIntire. Maintained databases, prepared demand letters and affidavits. Quickly became a trusted assistant known for positive attitude, flexibility, high-quality work and able to increase production within the department.

Highlights:

— Communicated effectively with Ms. McIntire and worked a WIP report for Staff Support Desk and the WIP report for the Ms. McIntire.

— Reviewed and prepared multiple accounts for lawsuit.

— Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence.

— Coordinated with debtors to provide payment arrangements and set up agreements to remove Judgments and to resolve the debt with the Credit Bureau.

— Coordinated with co-workers to prepare documents and provide efficient and fast service to all clients.

— Managed multiple deadlines with court appearances and sending document for processing.

— Worked and prepared accounts for debtors that were in Bankruptcy.

• Handled multifaceted clerical tasks (e.g., data entry, filing, records management and correspondence) as the assistant to the Director of Brokerage and Leasing.
• Maintained database, prepared lease documents and sales contracts and ensured the delivery of premium service to clients.
• Quickly became a trusted assistant known for 'can-do' attitude, flexibility and high-quality work.
• Communicated effectively with multiple agents to plan meetings and prepare correspondence, lease documents and sales contracts.
• Established strong relationships to gain support and effectively achieve results.
• Coordinated continuing education for real estate brokers and agents.
• Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence.
• Co-coordinated with Director on high profile clients to provide services while providing confidentiality.
• Developed innovative reports and charts for presentation used to manage year end reports and provide data used to set company goals for the following year.
• Passed real estate exam and became a real estate agent to provide knowledgeable information to clients and better assist other agents.
• Communicated with community leaders, Brokers, Agents, and staff to prepare informational packets for clients.
• Provided training for employees.

• Handled multifaceted clerical tasks (e.g., data entry, filing, records management and correspondence) as the assistant to Attorney John Michael McDonald.
• Maintained database, prepared bankruptcy schedules, chapter 13 plans and modification of plans.
• Ensured the delivery of premium service to clients.
• Quickly became a trusted assistant known for positive attitude, flexibility and high-quality work.
• Communicated effectively with Mr. McDonald to plan meetings and prepare correspondence, bankruptcy schedules for Chapter 7 and Chapter 13.
• Established strong relationships to gain support and effectively achieve results.
• Coordinated preparation for court for clients and Mr. McDonald.
• Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence.
• Coordinated with clients to provide services while providing confidentiality.
• Received cash payments from clients and provided receipts.
• Uploaded documents to be filed with the Federal courthouse.
• Coordinated office transfer during the last few months for the preparation of Mr. McDonald passing away.