Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
BusinessAnalyst

Stacy Estrada-Smith

Indio,CA

Summary

Expertise in revitalizing and updating course structures. Experienced in delivering world-class training to staff at all levels by designing, planning and implementing quality courses. Knowledgeable about gathering requirements, preparing materials and assessing course success. Gifted in oral and written communication and key decision making.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Learning and Development Consultant

InclusionINC.
05.2021 - Current
  • Consulted with individual business units to determine desired learning outcomes.
  • Authored course materials such as video scripts, participant guides and job aids.
  • Built leadership and employee development curriculum for more than 200 employees.
  • Reported on ROI based on pre- and post-training behaviors, metrics and skills assessments.

Diversity, Equity, Inclusion Specialist

MINDBODY
07.2022 - 11.2023
  • Drove cultural consciousness expansion through impactful diversity, equity, and inclusion programs, leveraging expertise in effective communication with field teams to promote awareness and understanding throughout the organization.
  • Modified general education curriculum for employees enrolled in our diversity programs using various instructional techniques and technologies.
  • Cultivated connections and strong employee rapport to foster workplace engagement, in addition to recording employee progress to inform executives and stakeholders.
  • Redirected employees using Positive Behavior Support (PBS).


DEI & Leadership Facilitator

LatinaVida
07.2020 - 09.2022
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Trained and mentored five new personnel hired to fulfill various roles.
  • Used PowerPoint and Zoom to design training for employees from third party contracts to increase company retention and productivity rates by 86%.
  • Created and oversaw leadership and diversity training programs for operations.

Peace and Conflict Facilitator

United Nations Refugee Agency
10.2018 - 10.2019
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Successfully created a sustainable facilitation guide on-time and under-budget by effectively handling routine and complex issues.
  • Eliminated process lags with effective management of participant schedules.
  • Planned and facilitated interpersonal workshops in accordance with peace and conflict resolution curricula, employing varied methods to maximize attendance.

Community Outreach Specialist

College Of The Desert
08.2016 - 05.2018
  • Connected students and parents with available and relevant financial resources for funding college education.
  • Conducted community educational workshops to promote different programs and educate public on available services for underserved communities.
  • Developed presentations through powerpoint and conducted in person facilitation sessions to promote personal development and educational goal setting.
  • Created and implemented school-based programs to improve education and bridge the gap between secondary education stage and postsecondary education.

Education

Ph.D. - Leadership And Ethnic Studies

Universidad Para La Paz
San Jose, Costa Rica
03.2024

Master of Arts - Peace And Conflict Resolution Studies

Universidad Para La Paz
San Jose, Costa Rica
06.2020

MBA - International Business Management

Concordia University Irvine
Irvine, CA
06.2012

Bachelor of Arts - International Studies

University of California, Santa Barbara
Santa Barbara, CA
06.2009

Skills

  • Learning Management System (LMS)
  • Material Preparation
  • Resource Allocation
  • Talent Management
  • Diversity and Inclusion
  • Video Editing Software
  • Social Media
  • Advanced Research

Accomplishments

  • Collaborated with team of six employees in the development of Employee Resource Group policies.
  • Achieved equitable workplace culture by completing annual diversity report with accuracy and efficiency.

Certification

  • Human Resources, SHRM-CP Certification - anticipated 2024
  • Certified in Inclusive Workplace Culture, SHRM - 2023
  • Peace and Conflict Restorative Training from Centre for Executive Education - 2020
  • Social Media for Social Innovation, Centre for Executive Education - 2020

Languages

Spanish
Limited Working

Timeline

Diversity, Equity, Inclusion Specialist

MINDBODY
07.2022 - 11.2023

Learning and Development Consultant

InclusionINC.
05.2021 - Current

DEI & Leadership Facilitator

LatinaVida
07.2020 - 09.2022

Peace and Conflict Facilitator

United Nations Refugee Agency
10.2018 - 10.2019

Community Outreach Specialist

College Of The Desert
08.2016 - 05.2018

Ph.D. - Leadership And Ethnic Studies

Universidad Para La Paz

Master of Arts - Peace And Conflict Resolution Studies

Universidad Para La Paz

MBA - International Business Management

Concordia University Irvine

Bachelor of Arts - International Studies

University of California, Santa Barbara
Stacy Estrada-Smith