Stacy Faircloth

Optometric Technician/Ophthalmic Scribe

Florida Eye Clinic

09.1996 - 12.2023

Managed administrative duties with phone reception, appointment scheduling and payment processing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Assisted with dilating patients or using eye medications when directed by optometrist.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Collaborated with optometry staff to reach individual and team goals.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Prepared and administered medications to patients as prescribed by optometrist.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Educated patients and relations on ocular health and safety, promoting good eye care.
Cleaned or sterilized ophthalmic or surgical instruments.
Identified issues during preliminary exam and addressed concerns with physician.
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.