Stacy Frady
Royston,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Bulk Commodity Sales Representative
Harrison Poultry
Bethlehem, GA
04.2013 - Current
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Collaborated with team members to develop effective sales plans.
- Acquired new customers and identified unique needs to deliver relevant products.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Generated new business opportunities through cold calling .
- Contacted new and existing customers to outline benefits of products.
- Listened to customer needs to identify and recommend best products and services.
Office Administrative Assistant
Koswire
Flowery Branch, GA
08.2003 - 04.2013
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Processed incoming invoices for payment in a timely manner.
- Ordered supplies and maintained an inventory of office equipment.
- Directed clients and guests to correct departments, rooms, and staff members.
- Assisted with scheduling meetings and appointments for the office staff.
- Produced and distributed memos, newsletters and other forms of communication.
- Updated contact lists regularly with current employee information.
- Set up new hire paperwork according to company standards.
- Recorded minutes during weekly staff meetings.
- Arranged domestic and international travel, hotel, and transportation needs for staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Directed customer communication to appropriate department personnel.
Office Executive
ADI , INC.
Lawrenceville, GA
10.2002 - 07.2003
- Answered office phones to assist and direct customers.
- Maintained filing systems to organize operations and administration records.
- Organized and maintained filing systems, both electronic and paper.
- Prepared reports, correspondence, memos, presentations, spreadsheets and other documents as needed.
- Scheduled meetings and appointments for executive staff.
- Called customers to collect payments for prompt processing and to support accounts receivable activities.
- Processed invoices, purchase orders, contracts.
- Provided administrative support to management team members as required.
- Greeted individuals entering office to offer directions and information.
- Performed data entry into various databases or software programs.
- Answered phones and directed calls to the appropriate personnel.
- Managed the ordering process for new parts and supplies.
Education
High School Diploma -
Dacula High School
Dacula, GA06-1992
Some College (No Degree) - Business Office/Business Math
Lanier Technical College
WinderSkills
- Customer Support
- Sales Reporting
- Paperwork Processing
- Telephone Reception
- Technical Troubleshooting
- Records Management
- Customer Relations
- Cross-Selling Abilities
- Client Services
- Contract Negotiations
- Sales Support
- Account Servicing
Timeline
Bulk Commodity Sales Representative
Harrison Poultry
04.2013 - Current
Office Administrative Assistant
Koswire
08.2003 - 04.2013
Office Executive
ADI , INC.
10.2002 - 07.2003
High School Diploma -
Dacula High School
Some College (No Degree) - Business Office/Business Math
Lanier Technical College
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