Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Franklin

Alvin,TX

Summary

Adept at driving customer satisfaction and streamlining operations, I excelled as a Store Manager at 7-11 Convenience Store, enhancing team performance and problem-solving. Skilled in customer service and inventory management, I successfully mentored staff, ensuring a seamless, efficient, and friendly shopping environment.

Overview

3
3
years of professional experience

Work History

Store Manager

7-11 Convenience Store
07.2020 - 12.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Alvin High School
Alvin, TX
05.1987

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Friendly and Positive

Timeline

Store Manager

7-11 Convenience Store
07.2020 - 12.2023

High School Diploma -

Alvin High School

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Stacy Franklin