Dedicated healthcare professional with extensive experience in patient care and care coordination. Collaborated with medical teams to enhance patient outcomes through effective assessment and management strategies. Developed programs that support efficient care delivery in various settings.
Provided in-office and over-the-phone heart failure education, including activity, diet, and medication education, along with symptom monitoring and management.
Titrate Heart failure medications following established protocols to achieve optimal Guideline Directed Medical Therapy (GDMT) to improve outcomes.
Triage incoming Heart Failure patient calls for fluid volume and medication management.
Program development in transitioning a standard Heart Failure Program into an integrated Advanced Heart Failure and Pulmonary Hypertension Management program including expanding clinical capabilities, diagnostic tools, and multidisciplinary expertise to manage right-heart failure and complex pulmonary vascular disease.
Pulmonary Hypertension patient management including symptom assessment and communication/coordination with specialty pharmacy/nurse teams for medication management.
Initiation and implementation of specialized Amyloidosis treatment therapy including prior authorization, benefits investigation, medication ordering, administration, and documentation
Barostim patient management including screening for qualification of device placement, coordination and monitoring of required testing prior to placement, referral to surgeon for placement and ongoing management and titration post device placement
Tele-monitoring of HF patients through Cardiomems implant system.
Managed incoming HFPAH referrals to ensure timely scheduling and appropriate care to optimize scheduling
Processed medication authorization requests to ensure timely access to necessary treatments and follow up on treatment effect.
Communication and education to HF patients on test results and plan of care as directed per provider.
Coordination of outside referrals and follow up services for HF/PAH patients.
Annual review of HF protocols to ensure most up to date interventions/treatment processes in place.
Disease management of current CHF patients including assessment, medication monitoring, and coordination of care
Inpatient CHF education and coordination of referral to CHF program on discharge as well as continued follow up with patient to help prevent readmission
Reports review to capture potential CHF patients, provide education, and assist with enrollment into program
Tele-monitoring of CHF patients through multiple systems
Telehealth from Allina involving scheduling, pre-visit prep, in-visit care, and post-visit coordination of care
Medication authorization and follow up of treatment effect
Coordination of outside referrals and follow up services for CHF patients
Communicated test results and educated CHF patients on their plan of care
Participation on committees to help grow the navigator programs and to work to improve/prevent cardiac related admissions
Conducted phone triage to assess patient needs and prioritize care.
LPN- OB/GYN, Clinic
9 Years 1 Month
Essentia Health | 12.2006 - 01.2016
Caring for GYN, Infertility, and Obstetrical patients
Organized and managed provider daily schedule to ensure efficient patient flow
Ordered supplies for department to maintain operational readiness
Super-user of ambulatory Epic computer system
Orientation of new staff
Interaction with patients in person, over the phone and via e-mail
Coordinated infertility patient care
Scheduled surgical procedures efficiently
LPN- Birthing Center, Inpatient
2 Years 1 Month
Essentia Health | 12.2004 - 01.2007
Cared for GYN post-surgical, post-partum, and newborn patients, ensuring comprehensive support during recovery and transition.
Scrub for cesarean sections
Facilitated new staff orientation to promote a smooth onboarding experience.
Provided nursing support by floating to NICU and Pediatrics departments during high-demand periods.
Education
Bachelor of Science - Nursing
North Dakota State University | Fargo | 01-2015
Associate of Applied Science - Practical Nursing
North Dakota State College of Science | Wahpeton | 01-2004
Skills
Chronic disease management
Direct patient care
Patient assessments
Medication administration
Telehealth services
EPIC EHR proficiency
Documentation and charting
Strong clinical judgment
Complex problem solving
Collaboration with interdisciplinary teams
High autonomy
Patient centered communication
Compassion and empathy
Certification
BLS- Basic Life Support
Dual Registered Nurse licensure in both ND (Compact) and MN