
Detail-oriented professional with strong administrative, data management, and customer service experience across healthcare and corporate environments. Skilled in maintaining accurate records, processing confidential information, handling high-volume scheduling, and supporting compliance-driven operations. Recognized for reliability, communication, and the ability to learn complex systems quickly—strengths well-suited for pension administration and benefits processing roles.
• Managed patient scheduling, intake documentation, and insurance claim processing with high accuracy.
• Entered, updated, and organized confidential records in compliance with data protection standards (HIPAA).
• Processed payments, verified eligibility, and supported billing operations.
• Provided front-desk support including phone communication, customer service, and check-in/check-out duties.
• Recognized for attention to detail, professionalism, and strong administrative efficiency.
• Assisted customers with account issues, product inquiries, and purchases while maintaining excellent service.
• Processed transactions, returns, and inventory documentation with accuracy and efficiency.
• Demonstrated strong problem-solving and communication skills.
• Managed payments, processed customer orders, and supported high-volume workflow.
• Contributed to collaborative team operations with efficiency and professionalism.
• Maintained accurate records of orders and inventory needs.
• Maintained accuracy in scanning, labeling, and tracking packages.
• Worked with time-sensitive data in a fast-paced environment while meeting productivity standards.
• Ensured compliance with safety and documentation procedures.
Administrative & Office Skills
Data entry, record management, document processing
Scheduling, customer communication, correspondence
Billing support, payment processing, eligibility verification
Technical Skills
Microsoft Office (Word, Excel, Outlook)
Typing & electronic record systems
Basic programming & software adaptability
Professional & Interpersonal Skills
High accuracy and attention to detail
Ability to handle confidential information
Strong customer service and communication
Fast learner with strong problem-solving abilities
Team collaboration and organization