Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Galmitz

Ormond Beach,Florida

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Cashier/Customer Service Associate

Publix
06.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Head Server/Trainer

Friendly's Restaurant
04.2006 - 08.2015
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menus
  • Oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

Accounts Payable Clerk

Hilton Palm Beach
06.2005 - 04.2006
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Registered transactions and data on accounting database to track history and safeguard information.


Office Manager/Bookkeeper

Mamaroneck Station Wines & Liquors
11.1996 - 07.2004
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Inventory
  • Processed Payroll
  • Accounts receivable/payable

Education

Associate of Arts - Accounting And Business Management

Monroe College
New Rochelle, NY
06.1995

Skills

  • Issue Resolution
  • Wine Expertise
  • Product Knowledge
  • Credit and Cash Transactions
  • Account Invoicing
  • Expense Tracking
  • Online Orders Preparation
  • Time Management
  • Cash Management
  • POS Systems Operations
  • Customer Service
  • Order Taking
  • Point-of-Sale (POS) Software
  • Complex Problem-Solving
  • Mathematics
  • Money Handling
  • Verbal and Written Communication
  • Conflict Resolution
  • Customer Relations

Timeline

Cashier/Customer Service Associate

Publix
06.2018 - Current

Head Server/Trainer

Friendly's Restaurant
04.2006 - 08.2015

Accounts Payable Clerk

Hilton Palm Beach
06.2005 - 04.2006

Office Manager/Bookkeeper

Mamaroneck Station Wines & Liquors
11.1996 - 07.2004

Associate of Arts - Accounting And Business Management

Monroe College
Stacy Galmitz