Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Gamble

Hazlehurst,GA

Summary

Professional with strong background in customer service.

Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

American Specialty Health
Hazlehurst
2025 - Current
  • Responded to incoming call requests, offering excellent support and tailored recommendations to address requested eligibility benefits.
  • Assisted customers in navigating company website and improving overall user experience.

Branch Manager

Security Finance-Baxley, GA
Baxley, GA
04.2020 - 09.2025
  • Maintained friendly and professional customer interactions.
  • Led and supervised daily branch operations implementing policy and procedures ensuring compliance with financial regulations and company policies for loans and denials.
  • Continuously monitored branch performance to ensure goals were met or exceeded.

Call Center Customer Service Representative and Manager

Okinus Credit Solutions-Pelham, GA
Pelham, GA
01.2013 - 03.2017
  • Resolved customer inquiries regarding account management and financial products efficiently.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained a thorough knowledge of products and services to provide accurate information to customers.

Executive Administrative Assistant

SWGANET/CTS-Camilla, GA
Camilla, GA
01.2007 - 01.2012
  • Prepared correspondence, reports and provided administrative support to executive team.
  • Coordinated executive schedules and logistics for board meetings.
  • Implemented document management systems, improving accessibility and organization of files.

Education

Paramedic Certification - Paramedic

Darton College
Albany, GA
05.2004

High School Diploma -

Colquitt County High School
Moultrie, GA
06.1988

Skills

  • Time management, reliability and punctuality
  • Efficient record-keeping and data integrity processes
  • Proficient in customer relations and with (CRM) customer relationship management software
  • Enhanced team dynamics through trust and communication
  • Professional telephone etiquette
  • Empathy and understanding

Timeline

Branch Manager

Security Finance-Baxley, GA
04.2020 - 09.2025

Call Center Customer Service Representative and Manager

Okinus Credit Solutions-Pelham, GA
01.2013 - 03.2017

Executive Administrative Assistant

SWGANET/CTS-Camilla, GA
01.2007 - 01.2012

Customer Service Representative

American Specialty Health
2025 - Current

Paramedic Certification - Paramedic

Darton College

High School Diploma -

Colquitt County High School