Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
Stacy Gear

Stacy Gear

SDET II
Nekoosa,WI

Summary

Results-driven tester at Renaissance with experience in user acceptance and end-to-end testing. I focused on verifying product reliability through comprehensive test plans and acceptance criteria in user stories. Using my vast knowledge of our programs & my commitment to improving user experience, I did my best to ensure that the customers would receive a high-quality software delivered to them that could be used across multiple platforms.

Overview

30
30
years of professional experience

Work History

SDET II

Renaissance
12.2022 - 10.2025
  • Kick off automated tests daily to verify code changes have not broken existing functionality.
  • Create & and implement comprehensive test plans and test cases.
  • Manual testing & regression testing of stories & bugs on multiple operating systems, browsers, and devices to verify code\fixes.
  • Improve & update test coverage for better product performance and reliability.
  • Verify data in Mongo & AWS with what is displayed in the program.
  • Test functionality with feature toggles enabled & disabled.

Quality Assurance Analyst

Renaissance
06.2013 - 12.2022
  • Conducted thorough testing of software applications to ensure functionality and reliability.
  • Developed and executed detailed test plans, cases, and scripts for various projects.
  • Collaborated with cross-functional teams to identify, document, and resolve defects efficiently.
  • Analyzed test results and provided actionable feedback to development teams for continuous improvement.

Technical Support Representative

Renaissance
03.1996 - 06.2013
  • Provided assistance to customers experiencing technical difficulties with any of our programs to do my best to get them answers or working as quick as possible.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Continued staying up to date on new apps, features, & updates to ensuring accurate information was provided to customers at all times.
  • Offered support by phone, email (direct & support inboxes), and chat app.
  • Trained new hires that came in to the department.
  • Helped test in engineering in the summer when most schools were on summer break to gain more in depth knowledge of our products.

Education

High School Diploma -

Nekoosa High School
Wisconsin Rapids, WI
07.1988

Skills

  • User acceptance testing
  • End-to-end testing
  • Test automation frameworks
  • Manual testing
  • Tools I have worked with/used in my role; Mongo, AWS, Launch Darkly, Postman, Postgres, Jenkins, Github, Jira, Zephyr, Visual Studio, & Playwright

Timeline

SDET II

Renaissance
12.2022 - 10.2025

Quality Assurance Analyst

Renaissance
06.2013 - 12.2022

Technical Support Representative

Renaissance
03.1996 - 06.2013

High School Diploma -

Nekoosa High School

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