Michael Pryor

I have held multiple roles across the firm during my tenure raging from customer service and transaction processing to securities pricing and risk exposure reporting.

Retirment Plan Services CSR

As a call center rep I assisted branch associates with account maintanence, document processing and intiating transaction requests. I was tasked to lead a small team of document processors for all retiement and 529 accounts while maintaing excellent call metrics. Additional ad hoc duties included traingin new associates and assisting management with projects.

Transactions Processing

I transitioned to a transaction processing team for two years. My daily duties were to ensure the accuracy of client transactions requests.

Securities Pricing and Exposure Reporting

Daily duties included researching and generated reports on investment accounts to reconcile risk exposure. Analyzing data to identify root causes of problems and recommend corrective actions.

I was promoted to manager after 3 months of employment. My role included overseeing all aspects of the scrap yard's operations, managing personnel and ensuring safety and compliance. My daily duties included overseeing daily operations, managing a team, optimizing collection and processing, and building relationships with customers.

I was promoted to shift manager after 3 months of employment. My daily responsibilities included managing and training staff, ensuring fast and accurate service, and maintaining quality and cleanliness standards. I was in consideration for promotion to store manager before I left the company with high praise from multiple store mangers within the franchise.

• Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
• Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
• Documented and organized security information accurately and efficiently.
• Provided emergency response security, eliminating hazards, and potential dangers.