Stacy Gillman
Las Vegas,NV
Summary
Dynamic hospitality professional with expertise in food service and time management, honed at The Lodge Group. Proven track record in enhancing customer satisfaction through attentive service and efficient operations. Skilled in liquor and food handling safety, with a strong ability to train and guide team members for optimal performance.
Overview
19
19
years of professional experience
Work History
Waitress/server
The Lodge Group
06.2025 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs..
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
Dispatcher
The Mirage
12.2006 - 07.2024
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Received new orders, prepared documentation, and assigned personnel.
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored and tracked dispatch communication systems.
Education
Nursing
Front Range Community College
Skills
- Food running
- Food handling safety
- Hospitality service expertise
- Time management
- Liquor, wine, and food service
- Bill computation
Timeline
Waitress/server
The Lodge Group
06.2025 - Current
Dispatcher
The Mirage
12.2006 - 07.2024
Nursing
Front Range Community College
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