Stacy Gleason
Santa Cruz,CA
Summary
Focused and driven IT Specialist with skills in Sales and Education. Experienced in strategic work force planning, AI and IT product education training and project leadership. Full-cycle B2B sales. Experience in providing technical expertise in the design, implementation and maintenance of business information systems. Proficient in SalesForce, Hubspot, Google and Microsoft platforms. Impeccable communicator with creative problem solving skills.
Overview
21
21
years of professional experience
Work History
SaaS Sales and Education Market Specialist
BOOKSY INC
San Francisco Bay Area, California
04.2022 - 01.2023
- Effective and highly motivated full-cycle SaaS Sales, Development and Education Specialist
- Review, analyze and evaluate user needs to create systems solutions that support the overall business strategies of the customer
- Expertly utilized Salesforce, Admin, Slack and Google platforms
- Lead team by consistently achieving 120 to 250+% of monthly KPIs
- Maintained a curated account pipeline of 50+ customers, with attention to detail
- Developed and maintained strategic plans to increase overall metrics
- Created user accounts, set up permissions, and monitored system security
- Analyzed competitive landscape and identified opportunities for growth
- Utilized refined problem solving skills to provide excellent customer service
- Promoted out of West Cost sales team to join a top-priority market research project with a focus on data gathering
- Identified opportunities to leverage and integrate technologies into product and services, to secure customer buy-in and help develop the product vision
- Provided cross-functional coordination of Information Technology to test and implement updates
- Prepared and conducted product training courses
- Regularly contributed as a speaker during company Townhall meetings
Senior Sales Specialist
Pacific Cookie Company
Santa Cruz, CA
09.2007 - Current
- Planned and implemented result-oriented marketing strategies to elevate product sales
- Generated business leads and managed end-to-end sales process
- Negotiated contracts with clients while maintaining profitable margins for the company
- Calculated production, delivery and installation costs to provide customers with accurate quotes
- Attended trade shows and conferences in order to network with potential partners
- Organized promotional events and campaigns to generate brand awareness
- Identified growth opportunities by analyzing industry trends and monitoring competitors' activities
- Prepared presentations for clients regarding new products or services offered
- Consistently increased sales year after year, resulting in improved profitability and revenue
- Managed proprietary product data
- Trained and managed support staff
Executive Education and Sales
MURAD LLC
Northern California And Nevada , CA
11.2017 - 03.2022
- Skillfully educated and motivated over 200+ employees to effectively drive sales volume for a growing territory of 55+ major retailers
- Met and exceeded sales goals by utilizing IT systems
- Multimedia event planning and execution
- Utilized Microsoft Teams, Hubspot, Calendly, Zoom, Powerpoint and Canva
- Recruit, train and lead Freelance employees
- Expertly implement Freelance and T&E payroll and budget
- Excellent performer nationally - #1 in national sales volume 2019
- Recipient of the 'Ulta Skinbar Services' and 'Highest Overall National Sales Volume' awards
- Member of the Murad Corporate Happiness Committee
- Created content for training guides and multimedia visual aids for specialized new product launches
- Lead education development and presented focused product training webinars via Teams
- Hand picked to pioneer 'Virtual Selling' format
- Social Media Management
National Trainer and Sales Executive
BECCA COSMETICS
San Jose, CA
05.2003 - 10.2012
- Responsible for sales, product training and people management within prestige retailers nationally
- Provided individual coaching, group instruction and demonstrations during corporate conferences
- Recruited, trained, scheduled and managed Counter Managers and Freelance team
- Created and implemented sales goals, T&E and freelance budget
- Planned and executed corporate events within Sephora, Nordstrom and Neiman Marcus
- Developed and facilitated high-level corporate trainings
- Delivered presentations on best practices, standards, and industry trends related to products
- Promoted to full-cycle sales executive
- Responsible for buying into new accounts, facilitated onboarding trainings and workshops
Education
CABRILLO COLLEGE LIBERAL STUDIES/ENGLISH -
Skills
- Adaptability and Flexibility
- Prioritization
- Workforce Planning
- Information Technology
- Customer Service
- Microsoft & Google Suites
- Outside-The-Box Solution Specialist
- Product Lifecycle Management
- Salesforce, Powerpoint, Canva, Excel and Word
- Attention to Detail and Process
- Excellent Oral and Written Communicator
- Supervision and Leadership
Websites
Timeline
SaaS Sales and Education Market Specialist
BOOKSY INC
04.2022 - 01.2023
Executive Education and Sales
MURAD LLC
11.2017 - 03.2022
Senior Sales Specialist
Pacific Cookie Company
09.2007 - Current
National Trainer and Sales Executive
BECCA COSMETICS
05.2003 - 10.2012
CABRILLO COLLEGE LIBERAL STUDIES/ENGLISH -
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