Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Stacy Goen

Stacy Goen

Business

Summary

I am seeking a position in Gwinnett County as a teacher. I have taught groups for over 30 years in a fast-paced customer service industry. I am very personable and professional under pressure. I hope to gain a position where I can learn and build a structured environment for students as I acquire more knowledge within the teaching field. I have my Master's in Healthcare Administration which is not limited to just healthcare but all aspects of business fields and more. I have completed the substitute training program and completed the GACE 360. I have substituted in many classes which include Health & PE. My healthcare degree includes aspects of health classes in the school system. As for physical education, I have been in many sports related programs including softball. Not to mention, my Bachelors in Information Technology. In my college education, I have been diligent with APA for writing. I have also developed skills in math, history, and social studies since substituting. With the classes I have substituted in, I have been able to guide them in ways that, years ago, I would not have imagined. I would be honored to guide students at your school to provide them with the education that they deserve. If chosen in any position, I am prepared to resume education for a teaching certificate through the Gwinnett County school system in order to retain that position. Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior. Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Reliable and knowledgeable educator with experience developing and delivering engaging lessons. Friendly individual enjoys helping students learn new concepts and subjects. Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills. Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Substitute Teacher

Gwinnett County Schools
01.2022 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated technology into learning to enhance student engagement and learning.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Assigned, explained and graded homework.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Monitored student progress and provided feedback to students, parents and school administrators.
  • Adapted lesson plans and student activities to meet needs of students with special learning needs.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Evaluated student performance using formative assessments to provide targeted feedback while concurrently adjusting lesson plans based on data-driven insights.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
  • Developed and implemented engaging lesson plans to accommodate varied student learning styles.
  • Supervised lunchroom and recess activities.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Followed lesson plans designed by absent teachers.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Assisted students in mastering subject material and preparing for tests.
  • Enforced school and class rules to maintain order in classroom.
  • Utilized variety of instructional strategies to meet individual student needs.
  • Documented student progress and provided regular updates to parents.
  • Monitored student behavior and administered discipline as needed.
  • Developed creative instructional strategies to keep students engaged and motivated.
  • Developed and implemented behavior management plans for students with challenging behavior.
  • Collaborated with other educators to plan and review instruction.
  • Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.

Manager

Dollar General
03.2022 - 01.2023
  • Bookkeeping, inventory, and working with the public.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Bookkeeper/Cashier

Ingles Supermarket
11.2021 - 03.2022
  • Counting and reconciling all cash tills
  • Preparing daily and nightly cash deposit
  • Create and balance cash report for closing
  • Customer service needs
  • Answering the phone
  • Relieve cashiers for breaks or as needed.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Reconciled and corrected issues with financial records.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

Sort Aisle/Seasonal Driver

United Postal Service, UPS
01.2015 - 01.2020
  • Sort to region of destination
  • Delivery during peak seasons.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Delivered goods and products to customer on time and in excellent condition.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Dog Boarding/Pet Daycare Services

Petsmart
05.2017 - 12.2017
  • Day care watch/Pet Grooming/Feeding/Exercise
  • Efficiently handled unexpected situations such as separating aggressive dogs or administering first aid when necessary.
  • Contributed to a positive work environment by collaborating with team members on daily tasks and responsibilities.

Route Sales Professional

Aramark
01.1999 - 01.2015
  • Vending and coffee sales
  • Increased sales through consistent upselling of additional products and services to existing clients.
  • Demonstrated expert knowledge of product offerings when speaking with customers, helping them make informed purchasing decisions.
  • Handled cash transactions accurately, ensuring proper accounting for all payments received from clients.
  • Developed strong rapport with store managers for better shelf space allocation, promoting better brand visibility.
  • Conducted regular vehicle maintenance checks, minimizing breakdowns and maintaining a professional appearance.
  • Managed inventory effectively for optimal product availability and reduced waste.
  • Utilized strong communication skills to provide clear instructions and updates to team members regarding route changes or client requests.
  • Assisted in warehouse duties when needed, including loading trucks and organizing inventory efficiently.
  • Contributed to the overall success of the sales team by meeting or exceeding personal and team targets consistently.
  • Trained new route sales professionals on company procedures, policies, and best practices for success in the role.
  • Identified potential new clients while on routes, expanding the company''s customer base through targeted outreach efforts.
  • Boosted customer satisfaction by consistently providing efficient and friendly service on daily routes.
  • Proactively sought out opportunities for cross-selling products or services based on customer needs during route visits.
  • Resolved customer complaints professionally by actively listening to their concerns and finding appropriate solutions.
  • Maintained strong relationships with customers, addressing concerns promptly and ensuring high levels of satisfaction.
  • Collaborated with team members to identify areas for improvement, streamlining processes for increased efficiency.
  • Implemented strategic merchandising techniques in stores to maximize product visibility and increase sales.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Education

Master of Science - Health Administration Business

Northcentral University
San Diego, CA
06.2021

Bachelor of Science - Business Administration/Information Technology

Columbia Southern University
Orange Beach, AL
05.2018

Associate of Applied Science - Business

Columbia Southern University
Orange Beach, AL
03.2016

Skills

Classroom Management

Timeline

Manager

Dollar General
03.2022 - 01.2023

Substitute Teacher

Gwinnett County Schools
01.2022 - Current

Bookkeeper/Cashier

Ingles Supermarket
11.2021 - 03.2022

Dog Boarding/Pet Daycare Services

Petsmart
05.2017 - 12.2017

Sort Aisle/Seasonal Driver

United Postal Service, UPS
01.2015 - 01.2020

Route Sales Professional

Aramark
01.1999 - 01.2015

Master of Science - Health Administration Business

Northcentral University

Bachelor of Science - Business Administration/Information Technology

Columbia Southern University

Associate of Applied Science - Business

Columbia Southern University
Stacy GoenBusiness