Driven and energetic professional with a record of successfully executing and supporting HR initiatives to drive cost efficiencies and position companies for growth. Known implementing innovative policies and procedures that enhance efficiency and efficacy across operations. Catalyst, problem solver and coach for groups and senior management. Thrive in fast-paced work environments. Promote a collaborative team and personal growth.
Overview
18
18
years of professional experience
Work History
Rental Branch Manger
Enterprise Holdings Inc., Rent-A-Car
Bakersfield, CA
02.2006 - 01.2024
Established and built customer relationships through targeted outreach and initiatives.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Managed and inspired team members to perform to full potential, driving branch profitability.
Assisted in developing training programs for staff members.
Supported recruitment with resume screening, interview scheduling and candidate job offers.
Processed paperwork associated with personnel transactions such as promotions or terminations.
Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Participated in job fairs and other recruitment events to source potential candidates.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Maintained employee records in accordance with company policy and applicable legal requirements.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.