Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Business Analyst
Inova Health System
Fairfax, VA
10.2022 - Current
Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Analyzed open orders, backlog and sales data to provide sales team with insights.
Drafted reports on company financial metrics to assess successes and account for deficiencies.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Surveyed clients to ascertain requirements and expectations for product.
IT Manager
Inova Health Systems
Sterling, VA
10.2017 - Current
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs
Partnered with project team members to identify and quickly address problems
Interacted and negotiated with vendors, outsourcers and contractors to secure products and services
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues
Oversaw IT department operations and training
Education
Master of Science - Computer And Information Sciences
Howard University
Washington, DC
08.2009
Bachelor of Science - Computer Science
Voorhees College
Denmark, SC
05.2007
Skills
Customer Care
Order Fulfillment
Call Center Environment
Troubleshooting
Great Communicator
Timeline
Business Analyst
Inova Health System
10.2022 - Current
IT Manager
Inova Health Systems
10.2017 - Current
Master of Science - Computer And Information Sciences
Real Estate Sales and Management at Independent Real Estate Professional - Commercial and Residential TransactionsReal Estate Sales and Management at Independent Real Estate Professional - Commercial and Residential Transactions