Stacy Green
Customer Service
Bay City,TX
Summary
Dedicated Professional with over 15yrs of performance and results. Earned 5 promotions, offering high-quality Customer Service, Human Resources, Machine Operating and excellent Leadership
Overview
17
17
years of professional experience
Work History
Driver
Door Dash
Bay City, TX
11.2021 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Community Manager
Moneil Management LLC
Bay City, TX
08.2020 - 11.2021
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collaborated site foreman during interior renovations and construction.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Effectively managed team of 6 maintenance and activities personnel.
Machine Operator
ManpowerGroup
Houston, TX
11.2018 - 08.2020
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Area Manger
Jackson Hewitt Tax Svc
Bay City & Surrounding Areas , TX
01.2015 - 04.2018
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Applied relationship-driven strategies to lock in Income Tax sales worth more than $2.5K in yearly revenue.
- Dedicated to expanding client bases by building lasting relationships.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
Machine Operator Supervisor
Professional Alternatives
Houston, Texas
05.2012 - 01.2015
- Trained 5-10 employee's to follow tooling instructions and product specifications to determine and implement operational sequences.
- Over seen employee's to Calibrate, test, and adjust the machine settings and controls in preparation for production operations.
- Monitored employees that handled machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Accounts Receivable Specialist
Professional Alternatives
Houston, TX
06.2009 - 04.2012
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Oracle software.
Forklift Driver/Machine Operator/Quality Control Inspector
United Safety Shutdown
Houston, Texas
02.2007 - 06.2009
- Unloaded trucks and rail cars and moved materials to staging area.
- Located proper slots on storage racks and set pallets in place with forklift.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed regular checks of incoming freight in staging area each day.
- Transported goods between warehouse locations according to shipment and storage needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Data Management Assistant
TLC Engineering For Architecture
Houston, Texas
03.2004 - 02.2007
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Orchestrated and deployed online employee timekeeping program to improve measurements of overtime and employee work hours.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Education
No Degree - Psychology
Texas Southern University
Houston, TXSkills
- Leadership/Mangement
- Customer rapport
- Safety and compliance
- Multitasking
- Excellent research skills
- Multi-machine operating
- Human Resources
- Quality Control
- Teamwork
- Professional
Timeline
Driver
Door Dash
11.2021 - Current
Community Manager
Moneil Management LLC
08.2020 - 11.2021
Machine Operator
ManpowerGroup
11.2018 - 08.2020
Area Manger
Jackson Hewitt Tax Svc
01.2015 - 04.2018
Machine Operator Supervisor
Professional Alternatives
05.2012 - 01.2015
Accounts Receivable Specialist
Professional Alternatives
06.2009 - 04.2012
Forklift Driver/Machine Operator/Quality Control Inspector
United Safety Shutdown
02.2007 - 06.2009
Data Management Assistant
TLC Engineering For Architecture
03.2004 - 02.2007
No Degree - Psychology
Texas Southern University