Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Hambly

Stacy Hambly

Owner
Oakland,CA

Summary

As the former owner of The Right Angle Hair, I leveraged my expertise in financial management and exceptional client engagement to significantly enhance customer satisfaction and drive business growth. My strategic approach to brand development and team leadership resulted in notable profitability increases and a loyal customer base.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

35
35
years of professional experience

Work History

Owner

The Right Angle Hair
01.1990 - 11.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Trained and motivated employees to perform daily business functions.

Education

Berkeley Adult School
Berkeley, CA

Skills

  • Customer relations
  • Social media control
  • Client engagement optimization
  • Hiring and staffing
  • Strategic project planning
  • Profit and loss analysis
  • Design coordination
  • Brand strategy planning
  • Growth strategy implementation
  • Customer service
  • Teamwork and collaboration
  • Customer service management
  • Team leadership
  • Decision-making
  • Scheduling
  • Goal setting
  • Inventory control
  • Inventory management
  • Inventory tracking and management
  • Business leadership
  • Purchasing and planning
  • Schedule management
  • Customer retention
  • Employee relations
  • Employee scheduling
  • Budget control
  • Staff training/development
  • Delegating work
  • Employee motivation
  • Performance improvement
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Business planning
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business development
  • Consulting
  • Negotiation
  • Business marketing
  • Business administration
  • Sales leadership
  • Employee development
  • Product branding
  • Financial planning
  • Sales management
  • Cost reduction
  • Budget development
  • Regulatory compliance
  • Human resource management
  • Quality management systems
  • Crisis management
  • Sales strategy development
  • Service quality assurance
  • Market trend awareness
  • Cash flow optimization

Timeline

Owner

The Right Angle Hair
01.1990 - 11.2024

Berkeley Adult School

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Stacy HamblyOwner