Stacy Hamilton
Riverton,IL
Summary
Resourceful professional in environmental science and health, known for high productivity and the ability to efficiently complete tasks. Skilled in data analysis, regulatory compliance, and risk assessment. Excel at communication, problem-solving, and teamwork, ensuring successful project outcomes. Compassionate Victim Advocate with extensive experience serving and supporting victims and witnesses of crimes. Adept knowledge of victim rights, community resources, and referral services. Supported and guided diverse individuals through entire proceedings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Resource Advisor
Illinois Air National Guard
Springfield, IL
12.2021 - Current
- Maintained up-to-date knowledge of available resources within the community.
- Participated in professional development opportunities related to resource advising practices.
- Connected clients with appropriate community agencies or organizations to access needed services.
- Delivered presentations at conferences or forums about resource advising initiatives.
- Prepared monthly, quarterly and annual financial reports for management review.
- Provided support to clients in the form of advice, guidance and resources.
- Maintained accurate records of all client interactions using an electronic database system.
- Engaged in ongoing communication with government representatives regarding funding proposals.
- Collaborated with staff from other departments within the organization to coordinate services for clients.
Volunteer Victim Advocate
Illinois Air National Guard
Springfield, IL
12.2020 - Current
- Maintained accurate records on case status and client information in accordance with agency policy.
- Served as a liaison between the organization and various community partners including law enforcement agencies, social service organizations, schools and faith-based organizations.
- Provided guidance on how best to address safety concerns after an incident has occurred.
- Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
- Provided training sessions on topics related to victimization issues.
- Advised clients on options available to them such as filing a police report or seeking legal counsel.
- Collaborated with other professionals involved in client cases such as lawyers, counselors and social workers.
- Responded promptly to requests from staff members regarding client situations.
- Organized educational workshops designed to raise awareness about victimization issues within the community.
- Provided emotional support and comfort to victims of crime.
- Evaluated and addressed individual client needs and concerns.
- Compiled statistical data related to crimes against individuals served by the program.
Volunteer- Equine Assited Therapy
Hope Therapuetic Riding Center
Rochester, IL
06.2019 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Accounting Technician
Illinois Air National Guard
Springfield, IL
06.2000 - 12.2021
- Maintained financial records, including accounts receivable and payable and general ledger.
- Provided support for internal and external audits by preparing requested documentation.
- Performed data entry into various computerized systems related to accounts payable and receivable functions.
- Verified accuracy of financial data before entering it into the system.
- Reviewed general ledger entries for completeness and accuracy.
- Processed payroll information accurately and timely for employees according to established policies.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
- Analyzed discrepancies in financial documents and made corrections accordingly.
- Completed special projects as assigned by senior leadership team members.
- Assisted in the development of new accounting processes that improved efficiency across departments.
- Resolved customer inquiries related to billing issues or payment status updates.
- Interpreted complex financial information to provide accurate advice to management team members regarding cost savings opportunities.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Prepared weekly payroll for team of salaried and hourly employees.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Prepared and processed payroll.
- Performed financial calculations for amounts due, interest charges and balances.
- Handled bi-weekly payroll services for company employees.
- Reconciled or entered report discrepancies found in financial records.
- Reduced financial discrepancies by verifying accounting statements.
Administrative Assistant
Illinois Air National Guard
Springfield, IL
05.1999 - 06.2000
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed and maintained filing systems for confidential documents and records.
- Conducted research on various topics as requested by management.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supplies inventory and placed orders when necessary.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Proofread content for typo-free emails and documentation.
Education
Bachelor of Science - Psychology
Columbia Southern University
Orange Beach, AL05-2024
Skills
- Team Collaboration
- Professionalism
- Developing compliance programs
- Goal Setting
- Written Communication
- Standard Operating Procedures
- Self Motivation
- Preparing written reports
- Time Management
- Data Gathering
- Reliability
- Professional Demeanor
- Interpersonal Skills
- Resource Management
Affiliations
August 2014 Lincoln Land Community College, Springfield, Illinois
Field of Concentration: General Studies
Degree Conferred: Associate in Applied Science
August 2007 Community College of the Air Force
Field of Concentration: Financial Management
Degree Conferred: Associates in Applied Science
May 1996 Athens High School, Athens, Illinois
Degree Conferred: High School Diploma
August 2023 Enlisted Joint Professional Military Education II
February 2023 Enlisted Joint Professional Military Education I
December 2011 Instructor Certification Program
July 2008 USAF Senior NCO Academy,
Correspondence
June 2005 NCO Academy, McGhee Tyson ANGB, TN
In Residence
July 2004 Financial Management 7 Level
November 2000 Financial Management Apprentice, Sheppard AFB, TX
In Residence
January 1999 Airman Leadership School – Air University Correspondence
October- November 1996 Administrative Assistant Apprentice, Keesler AFB, MS In Resident
September-October 1996 Basic Military Training, Lackland AFB, TX In Resident
Custom
June 2021- Present Treasurer of 183d Top 3
May 2021-Present Member 183d Top 3
June 2019- December 2021 Unit Fitness Program Manager
April 2021-Present 183d Volunteer Victim Advocate
December 2018- March 2021 Advance DTS Course Instructor
October 2012- December 2021 Unit Deployment Monitor; ARTS and SORTS reporter
June 2012 – December 2015 Satellite Airman Leadership and Non-Commissioned Officer Academy Facilitator
January 2016- February 2021 President of NCO Academy, Chapter 75
October 2009- October 2012 Designated as Mission Support Group Financial Advisor
April 1999- September 2021 Member of 183d Wing NCO Academy Graduates Association, Chapter 75
April 1999- Present Member of 183d Wing Honor Guard
Certification
Air Force Commendation Medal
Air Force Achievement Medal (2 devices)
AF Outstanding Unit Award (2 devices)
Air Reserve Forces Meritorious Service Medal (7 devices)
National Defense Service Medal
Global War on Terrorism Service Medal
Military Outstanding Volunteer Service Medal (1 device)
AF Longevity Service (5 devices)
Armed Forces Reserve Medal (2 devices)
USAF NCO PME Graduate Ribbon (2 devices)
Small Arms Expert Marksmanship Ribbon (1 device)
AF Training Ribbon
Timeline
Resource Advisor
Illinois Air National Guard
12.2021 - Current
Volunteer Victim Advocate
Illinois Air National Guard
12.2020 - Current
Volunteer- Equine Assited Therapy
Hope Therapuetic Riding Center
06.2019 - Current
Accounting Technician
Illinois Air National Guard
06.2000 - 12.2021
Administrative Assistant
Illinois Air National Guard
05.1999 - 06.2000
Bachelor of Science - Psychology
Columbia Southern University
Air Force Commendation Medal
Air Force Achievement Medal (2 devices)
AF Outstanding Unit Award (2 devices)
Air Reserve Forces Meritorious Service Medal (7 devices)
National Defense Service Medal
Global War on Terrorism Service Medal
Military Outstanding Volunteer Service Medal (1 device)
AF Longevity Service (5 devices)
Armed Forces Reserve Medal (2 devices)
USAF NCO PME Graduate Ribbon (2 devices)
Small Arms Expert Marksmanship Ribbon (1 device)
AF Training Ribbon
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