Summary
Overview
Work History
Education
Skills
Certification
Notary Public in my area
Timeline
Generic

Stacy Harrell

Downs,LA

Summary

Dynamic professional with a proven track record at Dealertrack, excelling in teamwork and customer service. Skilled in organizing complex tasks and managing high-volume workloads, I foster a positive work environment while ensuring accuracy in reporting. Eager to learn and adapt, I consistently enhance operational efficiency. and client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

House Keeper

Self Employed
09.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Title Clerk

Preaus Motor Company
02.2016 - 09.2019
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.


Team Lead/Billing Specialist

Dealertrack
04.2013 - 09.2019
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Responsible for End of Day reports for the company and the state of Louisiana
  • Comb the paperwork for accuracy
  • Ordered the office supplies
  • Balanced the cash drawer at the end of every day and made the daily deposits

CSR Offline Support

CenturyLink
04.2012 - 04.2013
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

Education

High School Diploma -

Farmerville High School
Farmerville
05-1987

Skills

  • Teamwork
  • Customer service
  • Phone Etiquette
  • Organization
  • Eagerness to learn
  • Office Equipment
  • Punctuality

Certification

  • Notary Public

Notary Public in my area

I notarize legal documents that people need to transfer automobiles into and out of their names, as well as many other documents that have to be notarized before being recognized

Timeline

House Keeper

Self Employed
09.2019 - Current

Title Clerk

Preaus Motor Company
02.2016 - 09.2019

Team Lead/Billing Specialist

Dealertrack
04.2013 - 09.2019

CSR Offline Support

CenturyLink
04.2012 - 04.2013

High School Diploma -

Farmerville High School

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Stacy Harrell