Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Harris

Pennville,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Team Associate

Walmart
01.2021 - Current
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Managed resource allocation effectively, leading to optimal utilization of personnel and assets within the organization.
  • Maintained strict compliance with industry regulations, minimizing risk exposure for the organization at large.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Collaborated with cross-functional teams to complete projects on time and under budget.
  • Developed strong relationships with clients, resulting in repeat business and increased referrals.

Store Manager

Gmet Communications
03.2017 - 12.2020


  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Reported issues to higher management with great detail.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.

Clinical Technician

Family Eye Care
04.2016 - 09.2016
  • Conducted wide range of laboratory tests and recorded results.
  • Specialized in conducting optometry pretests with accuracy and precision.
  • Facilitated effective communication between patients, family members, and healthcare providers to optimize treatment plans.
  • Increased efficiency of clinical workflows by promptly responding to physician orders and prioritizing tasks appropriately.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.

Insurance Verification Specialist

Meridian Pediatric Rehab
06.2014 - 03.2016
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assisted with medical coding and billing tasks.
  • Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
  • Negotiated payment plans on behalf of clients facing financial hardship, helping them access necessary healthcare services without undue burden.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
  • Supported timely claims processing by submitting accurate and complete documentation to insurance companies.
  • Generated reports to track insurance verifications and claim progress.
  • Increased patient satisfaction by promptly addressing concerns regarding insurance coverage or billing issues.
  • Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Skilled at working independently and collaboratively in a team environment.

Education

Accounting

Ivy Tech Community College of Indiana
Muncie, IN

Skills

  • Patient Records Documentation
  • Medical Coding
  • Insurance Coverage Verification
  • Prior authorization processing

Timeline

Team Associate

Walmart
01.2021 - Current

Store Manager

Gmet Communications
03.2017 - 12.2020

Clinical Technician

Family Eye Care
04.2016 - 09.2016

Insurance Verification Specialist

Meridian Pediatric Rehab
06.2014 - 03.2016

Accounting

Ivy Tech Community College of Indiana

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Stacy Harris