Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Harris

Grand Prairie,TX

Summary

Adept at fostering customer loyalty and enhancing operational efficiency, my tenure at Sally’s Beauty and Supply showcased a knack for personalized service and inventory management. Leveraging skills in problem-solving and attention to detail, I contributed to significant sales growth, embodying teamwork and collaboration across diverse roles, including a critical position with the United States Navy, USN. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

28
28
years of professional experience

Work History

Package Handler

Thrift Books
01.2022 - 04.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Lumber Customer Service Associate

The Home Depot Super Store
07.2021 - 10.2021
  • Participated in regular store meetings to discuss improvements in operational efficiency, contributing valuable insights from the perspective of a Lumber Customer Service Associate.
  • Implemented effective merchandising strategies to showcase featured lumber products, driving increased sales.
  • Streamlined the inventory management process to maintain an organized and efficient lumber department.
  • Consistently met or exceeded performance goals set by company management within the lumber department.
  • Ensured accurate pricing and signage for lumber products in alignment with company policies and guidelines.
  • Maintained up-to-date knowledge of industry trends and innovations to provide expert advice to customers seeking guidance on their projects.
  • Resolved customer complaints and issues, fostering a positive shopping experience and building customer loyalty.
  • Developed strong relationships with local contractors, promoting repeat business and referrals within the community.
  • Assisted customers with selecting appropriate lumber materials for their specific project needs, resulting in successful outcomes.
  • Improved overall store appearance through diligent maintenance efforts focused on cleanliness, organization, and presentation of merchandise.

Warehouse Assistant

Scholastic Book Fairs
10.2017 - 01.2020
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.

Sales Associate

Half Price Books
10.2010 - 01.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Beauty Sales Associate

Sally’s Beauty and Supply
03.2001 - 10.2003
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
  • Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
  • Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
  • Contributed to the achievement of store-wide sales goals through proactive client outreach and follow-up communication.
  • Assisted clients in navigating the wide range of available beauty products by providing informative answers to their questions.

Aviation Ordnanceman

United States Navy, USN
11.1994 - 11.1998
  • Worked closely with crew members in intense, quickly changing and dangerous environments.
  • Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
  • Received, inspected, packaged, stored, handled and processed weapon shipments.
  • Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
  • Maintained operations for aviation ordnance shops, armories and storage facilities.
  • Increased accuracy in munitions tracking by maintaining detailed records of all ordnance received, stored, issued, and expended.
  • Prepared, reviewed, maintained and inspected compliance with directives and reports.
  • Reduced downtime by performing preventative maintenance on assigned weapons systems, ensuring optimal performance during missions.
  • Ensured strict compliance with safety regulations during ordnance storage activities to minimize risks associated with hazardous materials handling.
  • Supported successful flight operations by assembling, loading, arming, and securing aircraft munitions according to established procedures.
  • Collaborated with other Aviation Ordnancemen to efficiently load and unload munitions from transport vehicles using specialized equipment.
  • Demonstrated adaptability when deployed abroad, overcoming language barriers and cultural differences to effectively coordinate with foreign military personnel regarding aviation ordnance matters.
  • Streamlined ordnance handling processes for faster and more accurate inventory management, reducing errors and increasing efficiency.
  • Ensured compliance with environmental regulations when disposing of hazardous waste generated during aircraft weapons maintenance activities.
  • Mitigated risk during flight operations by enforcing proper handling procedures during magazine loading and unloading activities.
  • Maintained strict security protocols while working with classified information pertaining to aircraft weapon systems and their associated technical data.
  • Enhanced aircraft safety by conducting thorough pre-flight inspections and maintenance checks on ordnance systems.

Education

High School Diploma -

West Liberty Salem High School
West Liberty, OH
06.1991

Skills

  • Customer loyalty
  • Asset Protection
  • Teamwork and Collaboration
  • Problem-Solving
  • Stocking and Receiving
  • Conflict Resolution
  • Order Processing
  • Truck unloading
  • Attention to Detail
  • Customer Needs Assessment

Timeline

Package Handler

Thrift Books
01.2022 - 04.2023

Lumber Customer Service Associate

The Home Depot Super Store
07.2021 - 10.2021

Warehouse Assistant

Scholastic Book Fairs
10.2017 - 01.2020

Sales Associate

Half Price Books
10.2010 - 01.2011

Beauty Sales Associate

Sally’s Beauty and Supply
03.2001 - 10.2003

Aviation Ordnanceman

United States Navy, USN
11.1994 - 11.1998

High School Diploma -

West Liberty Salem High School
Stacy Harris