Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Hattaway

Josephine

Summary

Dynamic Administrative Office Manager at Alliance for Federal Employees, skilled in office administration and relationship building. Enhanced workflow efficiency and fostered a collaborative culture, while expertly managing payroll and benefits. Proven ability to train and coach staff, ensuring compliance and accuracy in operations. Committed to creating a welcoming environment for all.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

40
40
years of professional experience

Work History

Administrative Office Manager

Alliance for Federal Employees
09.2022 - 05.2025
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
  • Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.

Registered Dental Assistant

Distinctive Dental Concepts
09.2020 - 04.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
  • Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
  • Provided post-operative instructions to patients following various treatments such as extractions or root canals.

Registered Dental Assistant

Main Street Dental Care
07.2001 - 09.2020
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
  • Typed patient data into computer system using Dentrix while following privacy laws and maintaining high-level accuracy.
  • Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.

Registered Dental Assistant

Dr. Ron Bosher
04.1985 - 06.1999
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Provided post-operative instructions to patients following various treatments such as extractions or root canals.
  • Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.

Education

No Degree - Dental Hygiene

Midwestern State University
Wichita Falls, TX

High School Diploma -

North Garland High School
Garland, TX
06-1986

Skills

  • Scheduling and calendar management
  • Office administration
  • Training and coaching
  • Account reconciliation
  • Relationship building

Timeline

Administrative Office Manager

Alliance for Federal Employees
09.2022 - 05.2025

Registered Dental Assistant

Distinctive Dental Concepts
09.2020 - 04.2022

Registered Dental Assistant

Main Street Dental Care
07.2001 - 09.2020

Registered Dental Assistant

Dr. Ron Bosher
04.1985 - 06.1999

No Degree - Dental Hygiene

Midwestern State University

High School Diploma -

North Garland High School

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